fix problems on CleansterPro [iphone]

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—— Run into issues on CleansterPro? Get help pending when official support gets back to you!

CleansterPro: For Pro Cleaners
Info:
company: Cleanster Technologies, Inc.
: http://help.cleanster.com
: www.facebook.com
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Payments issue

Low pay rates compared to competitors

Fix: 1. Research Competitors: Investigate what other cleaning services are paying and consider adjusting your rates if the app allows it. 2. Offe... ⇲

Inconsistent payment processing

Fix: 1. Verify Payment Information: Ensure that your payment information is correctly entered in the app settings. 2. Monitor Payment History: Re... ⇲

High cancellation fees for workers

Fix: 1. Understand Cancellation Policy: Review the cancellation policy in the app to understand the fees and conditions. 2. Plan Jobs Carefully:... ⇲
 
Support issue

Poor customer support response

Fix: 1. Use Multiple Channels: If the app has multiple support channels (email, chat, phone), try reaching out through different methods to get a... ⇲
 
Syncing issue

Jobs disappear after being claimed

Fix: 1. Refresh the App: If jobs disappear, try refreshing the app or logging out and back in to see if the job reappears. 2. Check Notifications... ⇲
 
Security issue

Background check issues

Fix: 1. Review Background Check Requirements: Ensure you meet all the requirements for the background check and provide accurate information. 2.... ⇲
 
Privacy issue

Privacy concerns with personal information

Fix: 1. Review Privacy Settings: Go to the app settings and review your privacy settings to limit the amount of personal information shared. 2. U... ⇲
 
UI issue

Unclear job descriptions

Fix: 1. Ask for Clarification: If a job description is unclear, use the app's messaging feature to ask the client for more details before accepti... ⇲
 
Glitches issue

Frequent technical glitches

Fix: 1. Update the App: Ensure you are using the latest version of the app, as updates often fix bugs and glitches. 2. Clear Cache: If the app is... ⇲
 
Customization issue

No option to choose pay rate

Fix: 1. Research Market Rates: Understand the market rates for cleaning services in your area to negotiate better pay with clients directly. 2. O... ⇲
 
Feedback issue

Workers receive negative feedback from clients

Fix: 1. Request Constructive Feedback: After completing a job, ask clients for specific feedback that can help you improve. 2. Reflect on Feedbac... ⇲
 
Settings issue

CleansterPro does not allow for service area changes

Fix: 1. Check Settings: Go to the app settings to see if there is an option to change your service area. 2. Log Out and Back In: Sometimes loggin... ⇲
 
Messages issue

Delayed communication regarding job status

Fix: 1. Enable Notifications: Ensure that notifications are enabled for the app to receive real-time updates about job status. 2. Check App Regul... ⇲
 
Scam issue

Workers feel scammed or misled

Fix: 1. Document Experiences: Keep a detailed record of your experiences with the app, including any discrepancies in job descriptions or pay. 2.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
77.2%

Bad experience
20.2%

Neutral
2.6%

~ from our NLP analysis of 2,620 combined software ratings.

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 Private Data CleansterPro collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers