fix problems on City Arena [iphone]

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—— Run into issues on City Arena? Get help pending when official support gets back to you!

City Arena
Info:
company: 7 Pirates Limited (Hong Kong)
: http://www.7piratesgames.com
Chat with our AI-based City Arena Support
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Gameplay issue

Difficulty acquiring hero duplicates

Fix: To improve the chances of acquiring hero duplicates, users should participate in events or challenges that specifically reward hero shards o... ⇲

Inability to delete duplicate heroes

Fix: While users cannot delete duplicate heroes, they can focus on leveling up their duplicates to enhance their overall team strength. This can... ⇲
 
Bugs issue

Leadership in guilds changes automatically

Fix: If leadership changes unexpectedly, users should communicate with their guild members to establish clear rules regarding leadership roles. S... ⇲

Bugs in gameplay

Fix: If users encounter bugs, they should try restarting the app or their device to see if the issue resolves itself. This can often clear tempor... ⇲
 
Updates issue

Progress loss after updates

Fix: To prevent progress loss, users should regularly back up their game data if the option is available. This can often be done through the game... ⇲
 
Storage issue

Large file size

Fix: To manage the large file size, users can periodically clear the app cache through their device settings. This can help free up space without... ⇲
 
Compatibility issue

City Arena performance issues on devices

Fix: To improve app performance, users should ensure their device is running the latest iOS version. They can check for updates in the Settings a... ⇲
 
Customization issue

Lack of skip button in campaign

Fix: As a workaround for the lack of a skip button, users can speed up gameplay by focusing on strategies that allow them to complete levels more... ⇲
 
Payments issue

Inability to purchase items in the store

Fix: If users are unable to purchase items, they should first check their internet connection to ensure it is stable. A poor connection can preve... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.3%

Bad experience
5.3%

Neutral
1.4%

~ from our NLP analysis of 1,555 combined software ratings.

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 Private Data City Arena collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Event Pack 2: $4.99 Event Pack 2
  2. Event Pack 3: $9.99 Event Pack 3
  3. Event Pack 5: $29.99 Event Pack 5
  4. Cavern Special Pack I: $0.99 Cavern Special Pack I
  5. Big Event Pack 1: $4.99 Big Event Pack 1
  6. Newbie Value Pack 1: $0.99 Newbie Value Pack 1
  7. Event Pack 2 - 3: $4.99 Event Pack 2 - 3
  8. Event Pack 2 - 2: $4.99 Event Pack 2 - 2
  9. Big Event Pack 2: $9.99 Big Event Pack 2
  10. Event Pack 8: $99.99 Event Pack 8