fix problems on ING HomeBank [iphone]

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—— Run into issues on ING HomeBank? Get help pending when official support gets back to you!

ING HomeBank
Info:
company: ING BANK N.V. AMSTERDAM - SUCURSALA BUCURESTI
: https://www.ing.ro/ing-in-romania/contact.html
: www.homebank.ro
Chat with our AI-based ING HomeBank Support
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Bugs issue

Bank balance not shown

Fix: 1. Refresh the app: Pull down on the screen to refresh the account information. This can help in loading the latest data. 2. Check your inte... ⇲
 
Login issue

Login process requires multiple attempts

Fix: 1. Ensure correct credentials: Double-check that you are entering the correct username and password. Use the 'Show Password' option if avail... ⇲

Inconvenient login process with digipass

Fix: 1. Save login credentials: If the app allows, enable the option to save your username and password to streamline the login process. 2. Use a... ⇲
 
Settings issue

Usernames not saved

Fix: 1. Check app settings: Open the app and navigate to settings. Look for an option related to saving usernames or login information and ensure... ⇲
 
Notifications issue

No push notifications for transactions

Fix: 1. Check notification settings: Go to Settings > Notifications > ING HomeBank and ensure that 'Allow Notifications' is turned on. Also, chec... ⇲

Notifications not working after update

Fix: 1. Check notification settings: Go to Settings > Notifications > ING HomeBank and ensure that notifications are enabled. Adjust the settings... ⇲
 
Customization issue

No English interface despite option

Fix: 1. Change language settings: Go to Settings > General > Language & Region and ensure that English is set as your preferred language. Restart... ⇲
 
Crashes issue

ING HomeBank crashes when viewing notifications history

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find ING HomeBank, and select 'Offload App'. This will clear the cache withou... ⇲
 
Compatibility issue

No iPad version available

Fix: 1. Use compatibility mode: If you have an iPhone, you can use it in compatibility mode on your iPad by downloading the iPhone version from t... ⇲

Incompatibility with iOS 8

Fix: 1. Update your iOS: If possible, update your iPhone to a newer version of iOS that is compatible with the latest version of ING HomeBank. Go... ⇲

Difficult to add support for newer iPhone models

Fix: 1. Update the app: Ensure you have the latest version of ING HomeBank, as updates may include support for newer iPhone models. 2. Check for... ⇲
 
Slow issue

Slow performance compared to mobile site

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find ING HomeBank, and select 'Offload App'. This will clear the cache withou... ⇲
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 what users are saying
Good experience
88.5%

Bad experience
10.3%

Neutral
1.3%

~ from our NLP analysis of 400 combined software ratings.

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 Private Data ING HomeBank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contacts
    • Search History
    • Usage Data
    • Diagnostics