fix problems on 熊猫博士识字 [iphone]

—— Run into issues on 熊猫博士识字? Get help pending when official support gets back to you!

熊猫博士识字 - 儿童认字古诗互动阅读软件

Info:

company: Dr. Panda Ltd

: https://drpanda.zendesk.com/hc

Chat with our AI-based 熊猫博士识字 Support

🛠️ Common 熊猫博士识字 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Some words and sentences are outdated

Fix: Check for app updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if there are u... ⇲

Customer service is unresponsive

Fix: Look for a FAQ or help section within the app that may address common issues. This can often provide immediate answers without needing to co... ⇲

熊猫博士识字 frequently requires re-login

Fix: Ensure that you are using the latest version of the app. Go to the App Store, check for updates, and install any available updates to see if... ⇲

Freezing issue

熊猫博士识字 freezes on launch

Fix: Force close the app and restart it. Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to see all ope... ⇲

Account issue

VIP account issues after reinstallation

Fix: Check if you are logged into the same Apple ID that you used to purchase the VIP account. Go to Settings > [your name] > Media & Purchases t... ⇲

Only supports one child per account

Fix: Consider creating a separate account for each child. This will allow you to track their individual progress and learning paths without inter... ⇲

Syncing issue

Learning progress not synced between devices

Fix: Ensure that you are logged into the same account on both devices. Open the app on both devices and check the account settings to confirm tha... ⇲

Slow issue

Slow daily lesson progression

Fix: Adjust the daily lesson settings if the app allows for customization. Look for options in the settings menu that may let you change the pace... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

66.7%

Bad experience

27.8%

Neutral

5.6%

~ from our NLP analysis of 36 combined software ratings.

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Private Data 熊猫博士识字 collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
- Other Data

Cost of Subscriptions

识字月卡VIP连续订阅: $6.99 解锁一个月的识字VIP会员服务，畅享所有识字内容
Unlock all HanZi content: $50.99 Get access to all HanZi lessons and Books
Annual Subscription: $39.99 Yearly unlimited access to all lessons
识字+拼音+古诗VIP: $85.90 解锁识字+拼音+古诗内容
Unlock Pinyin Section: $30.99 Unlock all Pinyin content in App
连续包月订阅VIP: $3.49 购买该产品可以享受一个月的VIP会员服务，畅享所有内容
6-Month Subscription: $18.99 6-Month unlimited access to all lessons
3-Month Subscription: $14.99 Quarterly unlimited access to all lessons
Poem VIP: $18.99 Unlock Poem Seciont In-App
Unlock all lessons: $37.99 Unlock all Chinese lessons