—— Run into issues on DIAL 7? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are entering the address correctly, including street number, street name, and any relevant details (like apartment number).... ⇲
Fix: Double-check your login credentials. Ensure that you are entering the correct email and password. If you have forgotten your password, use t... ⇲
Fix: Check your internet connection. Ensure that you are connected to Wi-Fi or have a strong cellular signal. You can test your connection by ope... ⇲
Fix: Verify that the credit card information you entered is correct, including the card number, expiration date, and CVV code. Make sure there ar... ⇲
Fix: If you do not want to save a credit card, consider using a prepaid card or a virtual card that can be used for one-time transactions. This w... ⇲
Fix: Check if there is a specific time frame for cancellations or modifications. Some reservations may have restrictions. If you are within the a... ⇲
Fix: Ensure that you have completed all necessary steps to confirm your reservation. Sometimes, the pick-up time is only displayed after the book... ⇲
Fix: If you prefer a different driver selection process, familiarize yourself with the app's features. Sometimes, understanding how the selection... ⇲
Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the interface can help improve your experience. Look fo... ⇲
Fix: Manually re-enter your addresses in the app. Go to the address settings and ensure that the addresses are saved correctly. Double-check for... ⇲
Fix: After refreshing the app, check the driver rating section again. Sometimes, the app may not display the rating immediately after a refresh.... ⇲
Fix: Ensure that you have the latest version of the app installed. Go to the App Store and check for updates. Developers often release updates to... ⇲
Fix: Check your email or notifications for any confirmation messages. Sometimes, confirmations are sent via email rather than displayed in the ap... ⇲
Fix: Check your notification settings for the DIAL 7 app. Go to Settings > Notifications > DIAL 7 and ensure that notifications are enabled and s... ⇲
Fix: Check if the app has permission to access your messages. Go to Settings > Privacy > Messages and ensure that DIAL 7 is allowed to send and r... ⇲
Fix: Read through the legal agreement carefully. Sometimes, there may be a checkbox or button that you need to click to accept the terms before p... ⇲