—— Run into issues on Yoga Go? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try to familiarize yourself with the app's layout by exploring each section. Take notes on where specific features are located. If the app a... ⇲
Fix: Go to the 'My Account' or 'Purchases' section of the app. This area typically lists all your purchased features. If you can't find it, check... ⇲
Fix: Check your internet connection. A slow connection can cause buffering issues, leading to abrupt transitions. Try switching to a stronger Wi-... ⇲
Fix: Restart the app to see if that resolves the synchronization issue. Sometimes, a simple restart can fix temporary glitches. OR Check for a... ⇲
Fix: Utilize the app's FAQ or help section for common issues. This can often provide quicker solutions than waiting for customer service. OR D... ⇲
Fix: Document your issues and attempts to contact support. This can help you keep track of your inquiries and follow up if necessary. OR Utili... ⇲
Fix: Review the app's terms of service or help section for information on the refund policy. Take screenshots of any relevant information for you... ⇲
Fix: Review your subscription settings in the app and your Apple ID to identify any overlapping subscriptions. Cancel any that you do not wish to... ⇲
Fix: Check your subscription settings in the app or your Apple ID settings to manage auto-renewal options. You can disable auto-renewal if you do... ⇲
Fix: Before starting a workout, read the description and user reviews to gauge the difficulty level. This can help you choose workouts that match... ⇲
Fix: Pause the video during fast-paced sections to catch up or take notes. You can also replay sections that are difficult to follow. OR Look... ⇲
Fix: Use the app's existing features to create your own workout plan based on your goals and preferences. Document your progress to adjust your p... ⇲
Fix: Use a separate fitness tracking app to log your workouts and progress. Many apps can sync with each other for a more comprehensive overview.... ⇲
Fix: Adjust your device's brightness settings to improve visibility. Ensure you are in a well-lit area while using the app. OR Try using a tab... ⇲
Fix: Review the app's features and compare them with what was advertised. Document any discrepancies for your records. OR Focus on the feature... ⇲
Fix: Follow the app's cancellation instructions carefully, which are usually found in the account settings or help section. Document each step yo... ⇲
Fix: Explore different categories within the app to find content that may be more tailored to your interests. Look for user-generated content or... ⇲
Fix: Check if the nutrition guide is available in a different section of the app or if it requires a separate subscription. Look for alternative... ⇲
Fix: Ensure your app is updated to the latest version, as updates often fix bugs and glitches. Restart the app if you encounter issues. OR Cle... ⇲