fix problems on Military Pay [iphone]

—— Run into issues on Military Pay ? Get help pending when official support gets back to you!

Military Pay by Military.com

Info:

company: Monster Worldwide

: http://www.military.com/about-us/help-and-feedback

: www.military.com

Chat with our AI-based Military Pay Support

🛠️ Common Military Pay Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot see COLA for Hawaii

Fix: Check if the app is updated to the latest version. Go to the App Store, search for 'Military Pay', and see if an update is available. If so,... ⇲

Does not cover Alaska or Hawaii COLA

Fix: Verify if the app settings allow for regional adjustments. Go to the settings within the app and ensure that Alaska and Hawaii are selected... ⇲

UI issue

COLA for Germany shows $0

Fix: Ensure that your location settings are correctly set to Germany. Go to the app settings and confirm that your current duty station is accura... ⇲

No OHA or OCONUS area input for COLA

Fix: Check the app settings to see if there is an option to input OHA or OCONUS area information. If not, consider using the official military pa... ⇲

Unnecessary branch selection step

Fix: Check if there is an option in the app settings to skip the branch selection step. If not, consider providing feedback through the app to su... ⇲

Updates issue

Previous year's rate still displayed

Fix: Clear the app's cache if the option is available in the settings. This can help refresh the data displayed in the app. If the app does not h... ⇲

Recent update does not match actual pay charts

Fix: Verify that you are using the latest version of the app. Go to the App Store, check for updates, and install any available updates. This may... ⇲

Annual projected pay raise feature missing

Fix: Look for any settings or features within the app that may allow you to enable projected pay raises. If this feature is not available, check... ⇲

Needs update for 2025 pay increase

Fix: Check for updates in the App Store to see if a new version has been released that includes the 2025 pay increase. If an update is available,... ⇲

Bugs issue

BHA amounts have been blank for months

Fix: Check if the app has any settings related to BHA that may need to be configured. If there are no settings, try refreshing the app by logging... ⇲

Base pay over 34 years is not accurate

Fix: Double-check your input data in the app to ensure that your years of service and rank are correctly entered. Incorrect data can lead to inac... ⇲