fix problems on Audubon Bird Guide [iphone]

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—— Run into issues on Audubon Bird Guide? Get help pending when official support gets back to you!

Audubon Bird Guide
Info:
company: National Audubon Society
: http://www.audubon.org/app-help
: www.audubon.org
Chat with our AI-based Audubon Bird Guide Support
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UI issue

difficult to navigate

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app's menus and features. Take notes on where specific functions are... ⇲

confusing new interface

Fix: 1. Explore the app: Take time to navigate through the app to familiarize yourself with the new layout and features. 2. Look for tutorials:... ⇲

no zoom on photos

Fix: 1. Use your device's zoom feature: While viewing a photo, use the pinch-to-zoom gesture on your iPhone to zoom in on the image if the app al... ⇲

inability to edit location easily

Fix: 1. Manually enter your location: Look for an option within the app to manually enter your location for bird identification. 2. Check locatio... ⇲
 
Account issue

requires account creation

Fix: 1. Create a temporary account: If you are hesitant to create an account, consider using a temporary email address to sign up. This way, you... ⇲

forced to create an account to use

Fix: 1. Create a temporary account: If you are hesitant to create an account, consider using a temporary email address to sign up. This way, you... ⇲
 
Privacy issue

location tracking issues

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services, ensure Location Services are enabled, and that Audubon Bird Guide... ⇲
 
Crashes issue

crashes when scrolling

Fix: 1. Clear app cache: If the app has a cache-clearing option in settings, use it to free up memory. If not, try deleting and reinstalling the... ⇲
 
Login issue

logs out frequently

Fix: 1. Check for app updates: Go to the App Store and ensure you have the latest version of the app, as updates may fix logout issues. 2. Ensure... ⇲
 
Search issue

search criteria not sticky

Fix: 1. Use bookmarks: If the app allows, bookmark your frequently used search criteria for quicker access in the future. 2. Take notes: Keep a s... ⇲
 
Glitches issue

date entry glitch

Fix: 1. Restart the app: Close the app completely and reopen it to see if the date entry glitch resolves itself. 2. Check for updates: Ensure the... ⇲
 
Customization issue

limited bird identification criteria

Fix: 1. Use external resources: Consider using additional bird identification apps or websites alongside Audubon Bird Guide to supplement your id... ⇲

missing field mark layers

Fix: 1. Use external resources: Refer to field guides or websites that provide detailed information on bird field marks to supplement the app's o... ⇲
 
Syncing issue

incomplete daily lists

Fix: 1. Manually track sightings: Keep a separate log of your bird sightings in a notebook or a notes app to ensure you have a complete record. 2... ⇲
 
Updates issue

removal of favorite features

Fix: 1. Adapt to new features: Spend time exploring the app to find new ways to achieve similar results with the current features. 2. Use alterna... ⇲
 
Features issue

no picture ID feature

Fix: 1. Use alternative apps: Explore other bird identification apps that offer picture ID features to supplement your birdwatching experience. 2... ⇲
 
Compatibility issue

only records North American birds

Fix: 1. Use additional resources: Consider using other bird identification apps or field guides that cover birds from other regions if you are in... ⇲
 
Audio issue

limited audio access

Fix: 1. Use external resources: Look for other bird identification apps or websites that provide a wider range of bird calls and songs. 2. Engage... ⇲
 
Payments issue

no in-app purchases for previous content

Fix: 1. Check for alternative apps: Look for other birdwatching apps that may offer the content you are missing through in-app purchases. 2. Use... ⇲
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 what users are saying
Good experience
82.0%

Bad experience
13.8%

Neutral
4.2%

~ from our NLP analysis of 4,375 combined software ratings.

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 Private Data Audubon Bird Guide collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location