—— Run into issues on HSK Study And Exam? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the s... ⇲
Fix: 1. Review the settings within the app to see if there is an option to adjust the frequency of vocabulary and grammar point reviews. 2. If av... ⇲
Fix: 1. Check the app's help or FAQ section to understand the criteria for unlocking content. 2. Make sure you are completing all required lesson... ⇲
Fix: 1. Ensure your iPhone is updated to the latest iOS version. 2. Clear the app's cache by uninstalling and reinstalling it to improve performa... ⇲
Fix: 1. Use a reliable translation app or website (like Google Translate) to cross-reference translations provided in the HSK app. 2. Take note o... ⇲
Fix: 1. Focus on the content of the quizzes rather than the images, as the educational value is more important. 2. If the images are distracting,... ⇲
Fix: 1. Create your own vocabulary lists by noting down new words encountered during lessons. 2. Use flashcard apps to build and review your voca... ⇲
Fix: 1. Use a dedicated language dictionary app or website to look up more comprehensive definitions for unknown words. 2. Consider using a bilin... ⇲
Fix: 1. Adjust the text size on your iPhone by going to Settings > Display & Brightness > Text Size and moving the slider to increase the text si... ⇲
Fix: 1. Before going offline, ensure you download all available lessons and content by navigating to the relevant sections in the app and selecti... ⇲
Fix: 1. Ensure you have a stable internet connection when logging in. 2. Clear the app's cache by uninstalling and reinstalling it, which can som... ⇲
Fix: 1. Explore the app thoroughly to identify any remaining free features that may still be useful. 2. Consider setting a budget for a subscript... ⇲
Fix: 1. Check the app settings to see if there is an option to disable automatic writing instructions. 2. If not, try to identify any specific ac... ⇲
Fix: 1. After an update, restart your iPhone to clear any temporary issues. 2. If the app continues to crash, uninstall and reinstall it to ensur... ⇲
Fix: 1. Ensure you are using the same account credentials on both devices. 2. Check the app settings to see if there is an option to stay logged... ⇲
Fix: 1. Manually track your progress using a notes app or a dedicated progress tracking app. 2. Set reminders to check your progress regularly wi... ⇲
Fix: 1. Adjust your iPhone's display settings to enable 'Night Shift' or 'True Tone' to reduce eye strain in low-light conditions. 2. Use a scree... ⇲
Fix: 1. Take screenshots of the text you want to reference and use them as a visual aid. 2. Manually type out important phrases or vocabulary for... ⇲
Fix: 1. Use a timer app to manage your study sessions effectively, allowing you to practice within the limits set by the app. 2. Break your study... ⇲