fix problems on Ucon [iphone]

—— Run into issues on Ucon? Get help pending when official support gets back to you!

Ucon

Info:

company: 维巍方

: http://www.ubianet.com

Chat with our AI-based Ucon Support

🛠️ Common Ucon Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Ucon crashes frequently

Fix: 1. Update the App: Go to the App Store, search for Ucon, and check if there is an update available. If so, download and install it. Updates... ⇲

Requires excessive permissions

Fix: 1. Review Permissions: Go to Settings > Privacy & Security. Check the permissions granted to Ucon and disable any that are not necessary for... ⇲

Slow issue

Slow to load recorded videos

Fix: 1. Optimize Video Settings: Check if there are settings within Ucon to lower the video quality or resolution for playback. This can help spe... ⇲

UI issue

Cannot delete individual videos

Fix: 1. Check for Updates: Ensure you are using the latest version of Ucon, as this feature may be added in future updates. Go to the App Store a... ⇲

Network issue

Connectivity issues

Fix: 1. Check Wi-Fi/Cellular Connection: Ensure your device is connected to a stable Wi-Fi or cellular network. Try toggling Airplane mode on and... ⇲

Video issue

Live stream quality is poor

Fix: 1. Check Internet Speed: Use a speed test app to check your internet connection. If the speed is low, try switching to a different Wi-Fi net... ⇲

Camera issue

Requires phone camera access for app functions

Fix: 1. Adjust Camera Permissions: Go to Settings > Privacy & Security > Camera and check if Ucon is allowed access. If you want to limit access,... ⇲

Downloads issue

Takes too long to download from memory card

Fix: 1. Use a Faster Memory Card: If possible, use a high-speed memory card (Class 10 or UHS) to improve transfer speeds. Check the specification... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.7%

Bad experience

4.8%

Neutral

1.5%

~ from our NLP analysis of 619 combined software ratings.

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Private Data Ucon collects from your iPhone

Data Not Collected: The developer does not collect any data from this app.

Cost of Subscriptions

1 x 30 days cloud recording: $1.99 1 devices,7 days cycling record in 30 days
2 x 30 days cloud recording: $3.49 2 devices,7 days cycling record in 30 days
Cloud storage 30 days: $1.99 Upload key video to cloud in 30 days
1 x 360 days cloud recording: $20.49 1 devices,7 days cycling record in 360 days
1 x 30 days cloud recording: $3.99 1 devices,30 days cycling record in 30 days
30-day event trigger video: $3.99 Keep cloud video in last 30 days
2 x 360 days cloud recording: $39.99 2 devices,7 days cycling record in 360 days
2 x 30 days cloud recording: $6.99 2 devices,30 days cycling record in 30 days
Cloud storage 360 days: $21.99 Upload key video to cloud in 360 days
360-day event trigger video: $39.99 Keep cloud video in last 360 days