—— Run into issues on NW Plus CU-? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your device's settings to ensure that background app refresh is enabled for the NW Plus CU-Mobile Banking app. Go to Settings > Genera... ⇲
Fix: Try accessing your transaction history through the web version of your bank account. This may provide a more comprehensive view of your tran... ⇲
Fix: Check if your credit card is linked correctly in the app. Go to the 'Payments' section and ensure that your credit card information is enter... ⇲
Fix: After making a mobile deposit, check your email or notifications for any confirmation messages. Some apps send confirmations via email inste... ⇲
Fix: Ensure that your Zelle account is properly set up within the app. Go to the Zelle section and verify that your email or phone number is link... ⇲
Fix: After changing any settings, make sure to look for a 'Save' or 'Apply' button and tap it before exiting the settings menu. If there is no su... ⇲
Fix: Check if you are entering the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲
Fix: If the app does not support certain bill payments, check if you can set up bill payments through the bank's website instead. This may offer... ⇲
Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the navigation can help improve your experience. Look f... ⇲
Fix: Try uninstalling and reinstalling the app. This can resolve issues that occur after the initial download. Go to your home screen, press and... ⇲