fix problems on Flywheel [iphone]

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—— Run into issues on Flywheel? Get help pending when official support gets back to you!

Flywheel - The Taxi App
Info:
company: Flywheel Software, Inc.
: http://www.flywheel.com/contact_us
: www.flywheel.com
Chat with our AI-based Flywheel Support
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Bugs issue

Map functionality often unusable

Fix: Check your internet connection. A weak or unstable connection can affect map functionality. Switch between Wi-Fi and cellular data to see if... ⇲

Address misidentification

Fix: Manually enter the address in the search bar instead of relying on auto-suggestions. This can help ensure accuracy. OR Use nearby landmar... ⇲

Drivers cancel rides after accepting

Fix: If this happens frequently, try booking rides during times when more drivers are available, such as during peak hours. OR Consider provid... ⇲

Inconsistent address database

Fix: If you encounter an address that is not recognized, try using a nearby landmark or intersection as a reference point instead. OR Report t... ⇲

No receipt sent after rides

Fix: Check the app settings to ensure that email notifications are enabled for ride receipts. OR Manually take a screenshot of the ride summar... ⇲

Confusion between pickup and drop-off locations

Fix: Double-check the pickup and drop-off locations before confirming your ride. Make sure they are clearly marked in the app. OR Use the app'... ⇲

Flywheel does not allow ride cancellation

Fix: Check the app's cancellation policy to understand the rules and any potential fees associated with cancellations. OR If you need to cance... ⇲

Flywheel fails to recognize destination

Fix: Try entering the destination manually instead of relying on auto-suggestions, which may not always be accurate. OR Use alternative landma... ⇲
 
Payments issue

Payments tab triggers charges prematurely

Fix: Double-check your payment method in the app settings to ensure it is set up correctly. Remove and re-add your payment method if necessary.... ⇲

Flywheel bugs with expired or declined cards

Fix: Regularly update your payment information in the app to avoid issues with expired cards. Go to the payment settings and ensure all details a... ⇲

Drivers ask for cash for tolls

Fix: Before the ride, clarify with the driver whether they will be using toll roads and how they prefer to handle toll payments. OR Keep cash... ⇲
 
UI issue

Inability to type in addresses

Fix: Check your keyboard settings. Go to Settings > General > Keyboard and ensure that the keyboard is enabled and functioning properly. OR Tr... ⇲

Inability to enter destination without map navigation

Fix: Check if there is an option to enter the destination in a text field rather than relying solely on map navigation. OR If the map feature... ⇲
 
Support issue

No customer support for app issues

Fix: Check the app for a help or FAQ section that may provide answers to common issues. OR Look for community forums or user groups online whe... ⇲

Lack of response from customer service

Fix: Utilize any available in-app support features, such as FAQs or help sections, to find answers to common questions. OR Engage with the app... ⇲
 
Freezing issue

Flywheel freezes when scheduling rides

Fix: Ensure your device has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files if needed. OR... ⇲
 
Features issue

No toll road integration

Fix: When booking a ride, inform the driver about any toll roads you expect to encounter. This can help them plan the route accordingly. OR Ke... ⇲

Flywheel does not provide estimated arrival times

Fix: Check if the app has a settings option to enable estimated arrival times and ensure it is turned on. OR If the feature is not available,... ⇲
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 what users are saying
Bad experience
49.7%

Good experience
42.6%

Neutral
7.7%

~ from our NLP analysis of 169 combined software ratings.

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 Private Data Flywheel collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Identifiers
    • Diagnostics