fix problems on Alrajhi Capital [iphone]

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—— Run into issues on Alrajhi Capital? Get help pending when official support gets back to you!

alrajhi capital
Info:
company: Al Rajhi Capital
: https://www.alrajhi-capital.sa/contact-us
: www.alrajhi-capital.sa
Chat with our AI-based alrajhi capital Support
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Bugs issue

incorrect stock data

Fix: Check if the app has an option to refresh or reload stock data. Look for a refresh button or pull down on the stock list to update the infor... ⇲

unable to sell stocks

Fix: Ensure that you have sufficient funds or stocks available for the transaction. Double-check your portfolio to confirm your holdings. If ever... ⇲

investments not displayed

Fix: Check your internet connection to ensure it is stable. If the connection is weak, the app may struggle to load your investments. Try switchi... ⇲
 
Loading issue

alrajhi capital gets stuck loading portfolio

Fix: Try closing the app completely and reopening it. On iPhone, swipe up from the bottom of the screen and pause to see the app switcher, then s... ⇲
 
Glitches issue

frequent glitches

Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. This c... ⇲
 
UI issue

difficult to use

Fix: Familiarize yourself with the app by exploring its features and settings. Look for a help or tutorial section within the app that may provid... ⇲

poor user experience

Fix: Provide feedback to yourself on what specific aspects of the user experience are lacking. Focus on areas that are most frustrating and try t... ⇲

difficult navigation between portfolios

Fix: Take time to explore the app's navigation options. Look for tabs or menus that allow you to switch between portfolios easily. Familiarizing... ⇲

complicated interface

Fix: Spend some time exploring the app's features and layout. Familiarizing yourself with the interface can help you navigate it more easily over... ⇲
 
Slow issue

slow performance

Fix: Close any unnecessary apps running in the background to free up system resources. Double-click the home button (or swipe up from the bottom... ⇲
 
Customization issue

missing important features

Fix: Review the app's update notes in the App Store to see if the features you are looking for have been added in recent updates. If not, conside... ⇲
 
Crashes issue

crashes during market hours

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes that can resolve crashing issues. Check the App St... ⇲
 
Battery issue

alrajhi capital heats up device

Fix: Close other apps running in the background to reduce the load on your device. This can help prevent overheating while using the Alrajhi Capi... ⇲
 
Syncing issue

loses portfolio data

Fix: Regularly log out and log back into the app to refresh your data. This can help ensure that your portfolio information is up to date and cor... ⇲
 
Network issue

inconsistent data access

Fix: Check your internet connection to ensure it is stable. If you are on a weak connection, try switching to a stronger Wi-Fi network or using m... ⇲
 
Freezing issue

alrajhi capital hangs frequently

Fix: Close the app completely and restart it. On iPhone, swipe up from the bottom of the screen to access the app switcher and swipe up on the Al... ⇲
 
Payments issue

withdrawal delays

Fix: Check the app for any notifications or messages regarding your withdrawal request. Sometimes, delays can be due to verification processes or... ⇲
 
Support issue

poor customer support

Fix: Utilize any available in-app help or FAQ sections to find answers to common questions. This can often provide quick solutions without needin... ⇲
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 what users are saying
Good experience
88.8%

Bad experience
8.4%

Neutral
2.8%

~ from our NLP analysis of 11,951 combined software ratings.

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 Private Data alrajhi capital collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data