fix problems on Tu [iphone]

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—— Run into issues on Tu? Get help pending when official support gets back to you!

Tuby
Info:
company: Plaifit UG (haftungsbeschraenkt)
: https://tuby.app
: www.tuby.app
Chat with our AI-based Tu Support
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Payments issue

No refund policy

Fix: While Tuby may not have a refund policy, you can check if you are eligible for a refund through Apple. Go to the App Store, find your purcha... ⇲

Limited free trial options

Fix: Check if there are any promotional offers or extended trials available through the app or the App Store. Sometimes, apps run special promoti... ⇲
 
Bugs issue

Tu does not recognize movements accurately

Fix: Ensure that your iPhone's sensors are functioning properly. You can do this by testing other fitness apps to see if they recognize movements... ⇲
 
Customization issue

Limited workout options

Fix: Explore the app thoroughly to ensure you are accessing all available workout options. Sometimes, features may be hidden in different section... ⇲

Short workout durations

Fix: Check if there are options within the app to customize workout durations. Some apps allow you to adjust settings for longer or shorter worko... ⇲
 
Notifications issue

No notifications for auto-renewal

Fix: To manage your subscription notifications, go to 'Settings' > 'Notifications' > 'App Store'. Ensure that notifications are enabled for the A... ⇲
 
Crashes issue

Tu crashes frequently

Fix: Try closing the app completely and reopening it. If the problem persists, restart your iPhone by holding down the power button and sliding t... ⇲
 
UI issue

Poor user interface for managing subscriptions

Fix: Familiarize yourself with the subscription management options available in the App Store. You can access this by going to 'Settings' > 'Your... ⇲

No clear progress tracking

Fix: Look for any progress tracking features within the app settings. Some apps have hidden features that allow you to track your workouts and pr... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: Ensure that all devices are running the latest version of the app. Check for updates in the App Store and install them on all devices to ens... ⇲

Tu requires specific setup to function

Fix: Review the app’s setup instructions carefully. Make sure you have followed all steps as outlined in the app’s help section or user guide.... ⇲
 
Audio issue

Lack of background music

Fix: You can play music from another app while using Tuby. Open your preferred music app, start playing your desired track, and then switch to Tu... ⇲
 
Login issue

Technical issues with sign-in

Fix: Double-check your login credentials to ensure they are correct. If you have forgotten your password, use the 'Forgot Password' option to res... ⇲
 
Slow issue

Delayed response time to movements

Fix: Ensure that your iPhone is updated to the latest iOS version, as updates can improve app performance and responsiveness. Go to 'Settings' >... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
63.8%

Bad experience
31.6%

Neutral
4.5%

~ from our NLP analysis of 553 combined software ratings.

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 Private Data Tu collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content

  Cost of Subscriptions
  1. All Access (6m - 7d trial): $59.99 Get access to play all games
  2. All Access (6 months): $59.99 Get access to all current and future games
  3. All Access (1m - 7d trial): $34.99 Get access to play all games
  4. All Access (6 months): $59.99 Get access to play all games
  5. All Access (1 month): $34.99 Get access to play all games
  6. All Access (3m - 7d trial): $49.99 Get access to play all games
  7. All access: $3.49 Get access to all current and future games
  8. All Access (3 months): $49.99 Get access to play all games
  9. All access (special offer): $3.99 Get access to all current and future games
  10. All Access (3months): $49.99 Get access to all current and future games