fix problems on EECU [iphone]

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EECU Mobile Banking
Info:
company: EECU
: https://www.eecu.org
: www.eecu.org
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Camera issue

Camera for mobile deposit is blurred

Fix: 1. Clean the camera lens: Use a soft, lint-free cloth to clean the camera lens on your iPhone to ensure clarity. OR 2. Ensure proper ligh... ⇲
 
Glitches issue

Pending transactions appear and disappear

Fix: 1. Refresh the app: Pull down on the transaction list to refresh the data. This can help in syncing the latest transactions. OR 2. Log ou... ⇲
 
Customization issue

No option to change default displayed account

Fix: 1. Check account settings: Go to the account settings within the app and look for an option to set a default account. If not available, cons... ⇲
 
UI issue

Bill pay section lacks calendar for selecting dates

Fix: 1. Use a manual entry: If the calendar feature is missing, manually enter the payment date in the provided field if available. OR 2. Set... ⇲

Clunky UI for online banking

Fix: 1. Provide feedback: Use any available feedback option within the app to suggest improvements for the UI. OR 2. Explore alternative navig... ⇲

No organization in transaction display after update

Fix: 1. Check sorting options: Look for any sorting or filtering options within the transaction display to organize them by date, amount, or type... ⇲
 
Updates issue

EECU update made it less user friendly

Fix: 1. Explore settings: Check the app settings for any customization options that may improve usability. OR 2. Familiarize with new layout:... ⇲

Real-time view of credit card charges not available

Fix: 1. Refresh the app: Pull down to refresh the transaction list to see if recent charges appear. OR 2. Check for updates: Ensure that the a... ⇲
 
Bugs issue

No check images available

Fix: 1. Check settings: Ensure that the option to view check images is enabled in the app settings, if available. OR 2. Use the web version: I... ⇲

EECU does not accurately reflect paid bills

Fix: 1. Refresh the app: Pull down to refresh the transaction list to ensure you are viewing the most current information. OR 2. Log out and l... ⇲
 
Notifications issue

Notification issue with red box popping up

Fix: 1. Check notification settings: Go to Settings > Notifications > EECU Mobile Banking and ensure notifications are enabled and configured cor... ⇲
 
Settings issue

Autopay management is difficult

Fix: 1. Review autopay settings: Go to the autopay section and ensure all settings are correctly configured. Look for any help or tips within the... ⇲
 
Freezing issue

EECU freezes during deposit process

Fix: 1. Ensure your device is updated: Go to Settings > General > Software Update and check if your iPhone needs an update. OR 2. Try a differ... ⇲
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 what users are saying
Good experience
95.9%

Bad experience
2.5%

Neutral
1.7%

~ from our NLP analysis of 11,805 combined software ratings.

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 Private Data EECU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data