fix problems on MyWellPortal [iphone]

—— Run into issues on MyWellPortal? Get help pending when official support gets back to you!

MyWellPortal

Info:

company: Marquee Health, LLC

: https://www.marqueehealth.com/

Chat with our AI-based MyWellPortal Support

🛠️ Common MyWellPortal Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Not user friendly

Fix: To improve user-friendliness, familiarize yourself with the app's layout and features. Spend some time exploring each section of the app to... ⇲

Takes too many clicks to access features

Fix: Create a list of the features you use most frequently. If the app allows, add shortcuts to these features on your home screen or favorites l... ⇲

Glitches issue

Frustrating and glitchy

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for MyWellPortal, and check if an update is available. Up... ⇲

Login issues

Fix: Double-check your login credentials to ensure they are correct. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Bugs issue

Inability to track steps

Fix: Check if the app has permissions to access your health data. Go to your iPhone's Settings > Privacy > Motion & Fitness, and ensure that MyWe... ⇲

Screen issue

Causes iPhone screen to go black

Fix: If the app causes your screen to go black, try force quitting the app. Swipe up from the bottom of the screen (or double-click the Home butt... ⇲

Performance issue

Overall poor performance

Fix: Check for any available updates for both the app and your iPhone's operating system. Keeping both updated can improve performance and fix bu... ⇲