fix problems on Notability [iphone]

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—— Run into issues on Notability? Get help pending when official support gets back to you!

Notability: Smarter AI Notes
Info:
company: Ginger Labs
: www.gingerlabs.com
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UI issue

Palm rejection problems

Fix: 1. Go to Notability settings and ensure that 'Palm Rejection' is enabled. 2. Adjust your grip on the Apple Pencil to minimize contact with t... ⇲

Difficult to toggle between pen and eraser

Fix: 1. Use the shortcut gestures: double-tap the Apple Pencil to switch between the pen and eraser. 2. Customize the toolbar in Notability to in... ⇲

New interface is less intuitive

Fix: 1. Spend some time exploring the new interface to familiarize yourself with the changes. 2. Look for tutorials or guides online that explain... ⇲

Problems with the magnifying box adjustment

Fix: 1. Check the settings for the magnifying box and adjust the size and position as needed. 2. Practice using the magnifying box to become more... ⇲
 
Slow issue

Lag when writing with Apple Pencil

Fix: 1. Close any background apps that may be consuming resources. 2. Restart your iPhone to free up memory. 3. Check for updates for both iOS an... ⇲
 
Customization issue

Limited organization options

Fix: 1. Create folders within Notability to categorize your notes. 2. Use tags or color coding to help identify different subjects or projects.... ⇲

Inability to rename recordings

Fix: 1. After recording, tap on the recording to bring up options, and look for a rename option. 2. If not available, consider exporting the reco... ⇲

Highlighter and pen sizes are not practical

Fix: 1. Adjust the pen and highlighter sizes in the settings to find a more comfortable size for your writing style. 2. Experiment with different... ⇲

Difficulty adding different templates to pages

Fix: 1. Explore the template options in the app settings and see if you can download additional templates. 2. Create your own templates by design... ⇲

Limited options for embedded folders

Fix: 1. Create a main folder and use subfolders to better organize your notes. 2. Use tags to help categorize notes within the limited folder str... ⇲

Difficulty managing large volumes of notes

Fix: 1. Regularly archive or export older notes to keep your workspace organized. 2. Use folders and tags to categorize notes effectively. OR... ⇲
 
Audio issue

Delay between notes and audio during recording

Fix: 1. Ensure that your device has enough storage space available, as low storage can cause performance issues. 2. Try recording in a different... ⇲
 
Crashes issue

Crashes and data loss

Fix: 1. Regularly back up your notes to iCloud or export them to another format to prevent data loss. 2. Ensure that your device has enough stora... ⇲
 
Payments issue

Subscription model dissatisfaction

Fix: 1. Review your subscription plan and see if there are options to adjust it to better fit your needs. 2. Consider using the app's features th... ⇲

Lack of lifetime purchase option

Fix: 1. Consider the subscription model and evaluate if it meets your needs based on your usage. 2. Look for alternative note-taking apps that of... ⇲
 
Loading issue

Issues with importing and refreshing documents

Fix: 1. Ensure that the documents you are trying to import are in a compatible format. 2. Check your internet connection if you are importing fro... ⇲
 
Performance issue

Inconsistent performance with web clips

Fix: 1. Clear your browser cache and try clipping again. 2. Ensure that you are using a compatible browser for web clipping. OR 1. Test web cl... ⇲
 
Bugs issue

AI features may not meet expectations

Fix: 1. Familiarize yourself with the AI features by reviewing any available tutorials or guides. 2. Experiment with different use cases to see h... ⇲
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