fix problems on BetterSleep [iphone]

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—— Run into issues on BetterSleep? Get help pending when official support gets back to you!

BetterSleep: Relax and Sleep
Info:
company: Ipnos Software Inc.
: https://support.bettersleep.com
: www.bettersleep.com
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Audio issue
Limited free sounds available

Fix: 1. Explore Free Sounds: Check if there are any hidden free sounds within the app. Sometimes, they may be categorized or located in different... »»
No option to preview sounds

Fix: 1. Use External Sound Libraries: If the app does not allow sound previews, consider using external sound libraries or websites that offer pr... »»
App does not play in the background

Fix: 1. Check Background App Refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for BetterSleep. This allows the... »»
 
Payments issue
Subscription model restricts access to features

Fix: 1. Review Free Features: Familiarize yourself with the features available in the free version. Sometimes, users overlook free functionalitie... »»
Some sounds require additional payment

Fix: 1. Explore Free Sounds: Focus on the free sounds available in the app. Familiarize yourself with what is included before considering additio... »»
No option to unlock individual sounds

Fix: 1. Use Free Sounds: Focus on the free sounds available in the app. Familiarize yourself with what is included before considering additional... »»
 
UI issue
Inability to delete specific entries in dream journal

Fix: 1. Check for Update: Ensure the app is updated, as newer versions may include this feature. Go to the App Store and check for updates. 2. Wo... »»
Hidden features are hard to find

Fix: 1. Explore the App Thoroughly: Take time to navigate through all sections of the app. Sometimes features are located in less obvious places,... »»
 
Ads issue
Pop-up ads are intrusive

Fix: 1. Upgrade to Premium: If the ads are too intrusive, consider upgrading to the premium version if it fits your budget. This often removes ad... »»
 
Customization issue
Customization options can be overwhelming

Fix: 1. Start Simple: Focus on using only a few features at a time. Gradually explore additional options as you become more comfortable with the... »»
 
Features issue
Missing basic features like clock and alarm

Fix: 1. Use a Separate App: If the app lacks these features, consider using a dedicated clock or alarm app alongside BetterSleep. Many free optio... »»
 
Settings issue
Restoration of premium features can be confusing

Fix: 1. Check Account Settings: Go to the app’s settings and look for an option to restore purchases. This is often found under account or subscr... »»
 
Loading issue
App takes a long time to load

Fix: 1. Clear Cache: Go to Settings > General > iPhone Storage > BetterSleep. Offload the app to clear its cache, then reinstall it from the App... »»
 
Support issue
Developer responses may feel generic

Fix: 1. Provide Detailed Feedback: When leaving feedback, be specific about your experiences and suggestions. This can help ensure your feedback... »»
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.7%

Neutral
2.4%

Bad experience
1.9%

~ from our NLP analysis of 366,197 combined software ratings.

 Switch to these Alternatives:
Green Noise Calm Sleep Sounds
Sleep Sounds White Noise, Rain
Soothing Sleep Sounds
Sleep: Sounds & Meditation
Rain Rain Sleep Sounds
Rain Sounds HQ: sleep aid
White Noise HQ: sound machine
White Noise Deep Sleep Sounds
Noise Machine - Brown, White
Sleep Sounds - Relax & Sleep

 Private Data BetterSleep collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics

  Cost of Subscriptions
  1. BetterSleep Premium: $59.99 Relax & sleep better with amazing features!
  2. BetterSleep Premium: $39.99 Unlock All Features
  3. BetterSleep Premium-Tracker: $69.99 Relax & Sleep Better with Amazing Features!
  4. BetterSleep Premium: $99.99 +100 sleep sounds, white noise & meditations!
  5. BetterSleep Premium-Tracker: $52.99 Unlock all features
  6. BetterSleep Premium: $69.99 Relax & Sleep Better with Amazing Features!
  7. BetterSleep Premium: $39.99 Unlock all features
  8. BetterSleep Premium: $34.99 Unlock more features
  9. BetterSleep Premium: $19.99 Unlock all features
  10. BetterSleep Premium: $48.99 Unlock all features