—— Run into issues on Derayah Global? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the desktop version of Derayah Global has a different set of features compared to the mobile app. If certain functions are missing,... ⇲
Fix: Ensure that you are using the latest version of the app by checking the App Store for any available updates. If no updates are available, co... ⇲
Fix: Check your internet connection to ensure it is stable and strong. If the connection is weak, try switching to a different Wi-Fi network or u... ⇲
Fix: Close any background applications that may be consuming resources on your iPhone. Double-tap the home button (or swipe up from the bottom on... ⇲
Fix: Force close the app by swiping up from the bottom of the screen (or double-tapping the home button) and swiping the app off the screen. Then... ⇲
Fix: Check the app settings to see if there is an option to reduce the frequency of confirmation prompts. Look for settings related to notificati... ⇲
Fix: Take some time to explore the app and familiarize yourself with its layout. Consider creating a list of frequently used features to help nav... ⇲
Fix: Review the fee structure within the app to understand what services incur high fees. If possible, consider using alternative services or pla... ⇲
Fix: Before making a transaction, review the fee structure to ensure you are aware of the costs involved. If the fees are too high, consider usin... ⇲
Fix: Identify specific areas where you feel improvements are needed and keep a personal log of these issues. This can help you track changes over... ⇲
Fix: Document your interactions with customer service, including dates and details of your inquiries. This can help you track responses and follo... ⇲