—— Run into issues on Yassir? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are at the designated pickup area specified by the app. Check the airport's website for the correct location as it may vary... ⇲
Fix: Check if your payment method is accepted in the app. If you are using a credit card, ensure that it is enabled for international transaction... ⇲
Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to coupon loading. Go to the App Store, search for... ⇲
Fix: Check your iPhone settings to see if enabling dark mode at the system level affects the app. Go to Settings > Display & Brightness and selec... ⇲
Fix: Stay informed about the partnerships by following the app's official social media channels or website. This can help you understand the chan... ⇲
Fix: Use the app's language settings to switch to a language you are comfortable with, if available. This can help improve your experience. OR... ⇲
Fix: Try reaching out to customer support through multiple channels, such as in-app chat, email, or social media. Sometimes, different channels m... ⇲
Fix: Rate your driver after each ride. Providing feedback can help the app improve its driver selection process over time. OR If you consisten... ⇲
Fix: If you encounter a rude driver, document the incident and report it through the app's feedback feature. This can help improve driver behavio... ⇲
Fix: Stay informed about the company's policies and practices by following their official communications. Understanding their business model can... ⇲
Fix: Take time to explore the app's features and settings. Familiarizing yourself with the layout can improve your experience. Look for tutorials... ⇲
Fix: If a driver requests more money, politely remind them of the fare shown in the app. If they persist, you can cancel the ride and report the... ⇲
Fix: Review the app's cancellation policy in the settings or help section to understand the terms. If you believe you were charged unfairly, docu... ⇲
Fix: Review the app's pricing structure in the settings or help section to understand the fees. This can help you plan your rides better. OR C... ⇲
Fix: Before updating, ensure your device has enough storage space and is connected to a stable Wi-Fi network. This can prevent issues during the... ⇲
Fix: If an update negatively affects performance, check for any subsequent updates that may address these issues. Developers often release patche... ⇲
Fix: Check the app for real-time updates on your delivery status. If there are delays, the app may provide estimated arrival times or reasons for... ⇲
Fix: Check if your device can be updated to a newer iOS version. Go to Settings > General > Software Update to see if an update is available. O... ⇲
Fix: Ensure you are entering the correct login credentials. If you forgot your password, use the 'Forgot Password' feature to reset it. OR If... ⇲
Fix: Ensure your app is updated to the latest version, as updates often include bug fixes. Go to the App Store and check for updates. OR If th... ⇲