fix problems on Arlington Public Library [iphone]

—— Run into issues on Arlington Public Library? Get help pending when official support gets back to you!

Arlington Public Library

Info:

company: Arlington County Government

: http://library.arlingtonva.us/ask-a-librarian/

Chat with our AI-based Arlington Public Library Support

🛠️ Common Arlington Public Library Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Most features don’t work

Fix: Ensure that the app is updated to the latest version. Go to the App Store, search for Arlington Public Library, and check if an update is av... ⇲

Items are never sorted

Fix: Check the sorting options within the app. Look for a filter or sort button, usually represented by a funnel or list icon, and select your pr... ⇲

UI issue

Cannot see waitlist position

Fix: Navigate to your account settings within the app and look for a section related to holds or waitlists. This may provide your current positio... ⇲

Cannot click on book titles

Fix: Restart the app. Double-tap the home button (or swipe up from the bottom on newer iPhones) to view open apps, then swipe up on the Arlington... ⇲

Arlington Public Library has captive pages

Fix: Try disabling any ad blockers or privacy settings that may interfere with the app's functionality. Go to Settings > Safari > Content Blocker... ⇲

Back arrow placement is problematic

Fix: If the back arrow is hard to reach, consider using a stylus or your finger to navigate more easily. Adjust your grip on the device for bette... ⇲

No useful information displayed

Fix: Try refreshing the app by pulling down on the screen to reload content. This may help display the latest information. OR If the app conti... ⇲

Exclamation point on profile image

Fix: This may indicate an issue with your account. Check your account settings for any alerts or messages that need attention. OR Try logging... ⇲

Account issue

Cannot log out

Fix: Look for a logout option in the account settings. If it’s not visible, try force-closing the app and reopening it to see if the option appea... ⇲

Loading issue

Endless loading when logging in

Fix: Check your internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. If using Wi-Fi, try restarting your rou... ⇲

Arlington Public Library spins endlessly

Fix: Check your internet connection and switch between Wi-Fi and cellular data. Restart your router if necessary. OR Clear the app's cache or... ⇲

Notifications issue

Notifications lead to home page without details

Fix: Check the notification settings in the app. Go to Settings > Notifications > Arlington Public Library and ensure that notifications are enab... ⇲

Network issue

Arlington Public Library does not function with VPN

Fix: Try disconnecting from the VPN and see if the app works without it. Some apps may have restrictions when a VPN is active. OR If you need... ⇲

Compatibility issue

Login issues on iPads

Fix: Ensure that the app is updated to the latest version on your iPad. Go to the App Store and check for updates. OR Try resetting your iPad'... ⇲

Crashes issue

Arlington Public Library completely stopped working

Fix: Force close the app and restart it. If that doesn’t work, restart your iPhone by holding the power button and sliding to power off, then tur... ⇲

Frustrating login process

Fix: Ensure that you are entering the correct username and password. Use the 'Show Password' option to verify your input. OR If you have forgo... ⇲

Bugs issue

Sorting does not work

Fix: Look for sorting options within the app and ensure you are selecting the correct criteria. If sorting is not functioning, try refreshing the... ⇲