fix problems on PtTranslator [iphone]

—— Run into issues on PtTranslator ? Get help pending when official support gets back to you!

ptTranslator for Portuguese

Info:

company: Shanghai Quentin network technology co. LTD

: http://www.kuntapp.com

Chat with our AI-based ptTranslator Support

🛠️ Common ptTranslator Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Translates primarily with gerunds

Fix: To improve the translation quality, try using simpler sentences or phrases that avoid gerunds. For example, instead of saying 'I am eating',... ⇲

Audio playback sometimes produces gibberish

Fix: Check your device's audio settings. Go to Settings > Sounds & Haptics and ensure that the volume is turned up and not muted. Also, try resta... ⇲

Ads issue

Excessive ads disrupt user experience

Fix: Look for an option within the app to purchase an ad-free version or a subscription that removes ads. This can significantly enhance your use... ⇲

Ads remain unchanged after leaving a review

Fix: Clear the app's cache and data to refresh the app. This can sometimes help in updating the ad content. Go to Settings > General > iPhone Sto... ⇲

Audio issue

Inconsistent audio reliability

Fix: Ensure that your internet connection is stable, as audio playback may depend on online resources. Switch to a Wi-Fi connection if you are cu... ⇲

Bugs issue

Limited European Portuguese translations

Fix: When using the app, specify that you want translations in European Portuguese. This may help the app prioritize those translations over Braz... ⇲

Confusion with different word versions compared to other apps

Fix: Familiarize yourself with the specific dialect or version of Portuguese you are using. This can help you understand the differences in word... ⇲

Some translations may not be 100% accurate

Fix: Cross-reference translations with other reliable sources or apps to verify accuracy. This can help you catch any errors or nuances that ptTr... ⇲

Camera issue

Camera translation feature may not always work

Fix: Ensure that you have good lighting and that the text you are trying to translate is clear and legible. Adjust the angle of your camera for b... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.3%

Bad experience

2.8%

Neutral

1.9%

~ from our NLP analysis of 1,319 combined software ratings.

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Private Data ptTranslator collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

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VIP member: $3.99 $2.99 Purchase the "ptTranslator" VIP.