—— Run into issues on ID Watchdog? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your spam or junk email folder to ensure the password reset email hasn't been filtered there. If you find it, mark it as 'not spam' to... ⇲
Fix: Update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve stability. To do t... ⇲
Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. You can test this by trying to load anot... ⇲
Fix: Ensure that Face ID is enabled for the app. Go to 'Settings' > 'Face ID & Passcode' > 'Other Apps' and make sure ID Watchdog is toggled on.... ⇲
Fix: Double-check the answers you are providing for the security questions. Ensure they match exactly what you set up originally, including capit... ⇲
Fix: Check if you are entering the correct password. If you have forgotten it, use the password reset feature to regain access. OR If you are... ⇲
Fix: Ensure you are entering the correct login credentials. If you are unsure, use the password reset feature to create a new password. OR If... ⇲
Fix: Try logging out of the app and then logging back in. This can refresh the session and may resolve display issues. OR Check for any app up... ⇲
Fix: Check for any available updates in the App Store. Developers often release updates to improve user experience and fix bugs. OR Consider p... ⇲
Fix: Clear your browser cache if you are accessing the mobile site through a web browser. Go to your browser settings and find the option to clea... ⇲
Fix: Check your notification settings within the app to ensure alerts are configured correctly. Go to 'Settings' in the app and review the alert... ⇲
Fix: Check your notification settings in the app and on your device. Ensure that notifications are enabled for ID Watchdog in your device setting... ⇲
Fix: Check the App Store for any available updates. If the app is no longer supported, consider looking for alternative apps that provide similar... ⇲
Fix: Ensure that you have a stable internet connection, as a poor connection can prevent the app from updating your credit score. OR Try loggi... ⇲
Fix: Check the app's FAQ or help section for common issues and solutions that may address your concern without needing to contact support. OR... ⇲
Fix: Check if there are any app updates available that may add new features or improve functionality. Go to the App Store and look for updates.... ⇲