—— Run into issues on UniSource Energy Services? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Open the UniSource Energy Services app. 2. Navigate to the login screen. 3. Tap on the password field. 4. If the keychain does not automa... ⇲
Fix: 1. Ensure that you are tapping on the password field correctly. 2. If the field appears blank, try tapping on it again to see if the keyboar... ⇲
Fix: 1. Try rotating your device to landscape mode to see if the layout adjusts. 2. If the issue persists, try adjusting the display settings on... ⇲
Fix: 1. Ensure that you are entering your username and password correctly. 2. If you are using the keychain, try entering the password manually t... ⇲
Fix: 1. Go to Settings > Face ID & Passcode. 2. Ensure that Face ID is set up for the UniSource Energy Services app. 3. If it is not set up, enab... ⇲
Fix: 1. Ensure that you have a stable internet connection. 2. Try closing the app and reopening it, then attempt to register again. 3. If the reg... ⇲
Fix: 1. Ensure that all required fields in the help form are filled out correctly. 2. If the form does not submit, try closing the app and reopen... ⇲
Fix: 1. Restart the app by closing it completely and reopening it. 2. If the issue persists, try uninstalling and reinstalling the app to reset a... ⇲
Fix: 1. Ensure that your iPad is running the latest version of iOS by going to Settings > General > Software Update. 2. If an update is available... ⇲