fix problems on EARS [iphone]

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—— Run into issues on EARS ? Get help pending when official support gets back to you!

EARS Mobile Sensing
Info:
company: Ksana Health Inc.
: https://ksanahealth.com/contact/
: ksanahealth.com
Chat with our AI-based EARS Support
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Customization issue

no option to turn off predictive text

Fix: 1. Disable predictive text: Go to Settings > General > Keyboard and toggle off 'Predictive'. This will stop the keyboard from suggesting wor... ⇲
 
Bugs issue

inserts random words

Fix: 1. Reset keyboard settings: Go to Settings > General > Reset > Reset Keyboard Dictionary to clear any learned words that may be causing issu... ⇲

erases text when trying to correct predictive text

Fix: 1. Tap and hold the text: Instead of trying to correct the text directly, tap and hold on the word to bring up the selection tool, then adju... ⇲

unpredictable autocorrect

Fix: 1. Reset keyboard settings: Go to Settings > General > Reset > Reset Keyboard Dictionary to clear any learned words that may be causing unpr... ⇲

aggressive autocorrect changes words back

Fix: 1. Disable autocorrect: Go to Settings > General > Keyboard and toggle off 'Auto-Correction' to prevent the keyboard from automatically chan... ⇲
 
UI issue

emoji section does not function properly

Fix: 1. Restart the app: Close and reopen EARS Mobile Sensing to see if the emoji section functions correctly after a restart. 2. Check for updat... ⇲

special keyboard is difficult to use

Fix: 1. Familiarize yourself with the layout: Spend some time using the special keyboard to get accustomed to its layout and features. 2. Adjust... ⇲
 
Slow issue

laggy keyboard performance

Fix: 1. Restart your iPhone: A simple restart can often resolve performance issues. Hold down the power button and slide to power off, then turn... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
56.0%

Good experience
40.0%

Neutral
4.0%

~ from our NLP analysis of 25 combined software ratings.

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 Private Data EARS collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics