fix problems on OCBC Mobile Indonesia [iphone]

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—— Run into issues on OCBC Mobile Indonesia? Get help pending when official support gets back to you!

OCBC mobile Indonesia
Info:
company: Bank OCBC NISP PT, Tbk
: https://www.ocbcnisp.com/en/faq?faqid=D44D6B77-F260-4B0E-AE8C-3C967EE15802&&keyword=one%20mobile
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Customization issue

Cannot sort investment bonds by yield to maturity

Fix: Similar to the maturity date issue, check for any available sorting options in the investment bonds section. If none are available, consider... ⇲
 
Login issue

Login issues after update

Fix: Ensure that you are entering the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲
 
Updates issue

Frequent mandatory updates

Fix: Check your app settings to see if you can enable automatic updates. This way, you won't have to manually update the app frequently. OR If... ⇲

Inability to make urgent transfers without updating

Fix: Check if there is a temporary workaround by using the web version of the banking service to make urgent transfers until the app is updated.... ⇲
 
UI issue

No consolidated account amount view

Fix: Look for a dashboard or summary section in the app that might provide a consolidated view of your accounts. Sometimes, this feature is not i... ⇲

Cannot view FX buy and sell on the same page

Fix: Check if there are tabs or sections within the FX trading area that allow you to switch between buy and sell views. Sometimes, these options... ⇲

Credit card billing UX is confusing

Fix: Take time to explore the billing section of the app. Look for tutorials or help sections that may explain how to navigate the billing featur... ⇲
 
Performance issue

Overall performance downgrade

Fix: Clear the app cache by going to your iPhone settings, selecting the OCBC app, and choosing to clear cache if that option is available. This... ⇲
 
Slow issue

OCBC mobile Indonesia is painfully slow

Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage and check if you need to free up space... ⇲
 
Bugs issue

Latest figures not displayed

Fix: Refresh the app by pulling down on the screen to see if the latest figures update. Sometimes, data may not refresh automatically. OR Chec... ⇲
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 what users are saying
Good experience
51.9%

Bad experience
40.7%

Neutral
7.4%

~ from our NLP analysis of 27 combined software ratings.

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 Private Data OCBC mobile Indonesia collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics