fix problems on Homeschool [iphone]

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—— Run into issues on Homeschool? Get help pending when official support gets back to you!

Homeschool: Good & Beautiful
Info:
company: The Good and the Beautiful LLC
: https://www.goodandbeautiful.com/contact-support/
: goodandbeautiful.com
Chat with our AI-based Homeschool Support
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Compatibility issue

difficult to navigate on Chromebook

Fix: Familiarize yourself with keyboard shortcuts for navigation. For example, use 'Ctrl + Tab' to switch between tabs and 'Ctrl + R' to refresh... ⇲

missing content on iPad

Fix: Check if the app is updated to the latest version on your iPad. Go to the App Store, search for the app, and see if an update is available.... ⇲
 
Loading issue

videos fail to load

Fix: Check your internet connection. Ensure you have a stable Wi-Fi connection or try switching to mobile data to see if the issue persists. OR... ⇲

videos not loading after multiple attempts

Fix: Try restarting the app and your device to refresh the connection. This can often resolve loading issues. OR Check for any app updates tha... ⇲
 
Support issue

no direct app support

Fix: Look for user forums or community support groups online where other users may share solutions to common problems. OR Check the app's offi... ⇲

Homeschool lacks customer support

Fix: Utilize online forums or community groups where users share their experiences and solutions to similar issues. OR Look for user-generated... ⇲
 
UI issue

hard to access answer keys

Fix: Check if the answer keys are available in a specific section of the app or website. Sometimes they are located under a 'Resources' or 'Help'... ⇲
 
Video issue

random videos play unexpectedly

Fix: Check the app settings to see if there is an autoplay feature that can be disabled to prevent random videos from playing. OR Try logging... ⇲

access to videos is inconsistent

Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try moving closer to the router or resetting the router. OR Check if... ⇲
 
Crashes issue

Homeschool crashes frequently

Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and delete any unnecessary apps or files. OR... ⇲
 
Installation issue

requires reinstallation to access content

Fix: Before reinstalling, try logging out of the app and logging back in to see if that resolves the content access issue. OR Check for any up... ⇲
 
Audio issue

sound cuts out during playback

Fix: Check your device's volume settings and ensure that the app is not muted. Also, check if the audio output is set to the correct device (e.g.... ⇲
 
Login issue

login issues persist

Fix: Double-check your login credentials for any typos. If you have forgotten your password, use the 'Forgot Password' feature to reset it. OR... ⇲

Homeschool requires frequent re-logins

Fix: Check if there is an option in the app settings to stay logged in or remember your credentials. Enable this feature if available. OR Ensu... ⇲

login fails despite correct credentials

Fix: Ensure that your internet connection is stable and try logging in again. Sometimes, a weak connection can cause login failures. OR If the... ⇲
 
Privacy issue

data mining concerns

Fix: Review the app's privacy policy to understand what data is collected and how it is used. Adjust your privacy settings on your device accordi... ⇲
 
Bugs issue

interruptions due to tech issues

Fix: Keep your device's software updated to minimize technical issues. Regular updates can fix bugs and improve performance. OR Consider using... ⇲

inconsistent app performance

Fix: Close any unnecessary background apps to free up resources on your device, which can improve performance. OR Regularly clear the app's ca... ⇲
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 what users are saying
Good experience
53.7%

Bad experience
35.3%

Neutral
11.1%

~ from our NLP analysis of 190 combined software ratings.

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 Private Data Homeschool collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics