—— Run into issues on TDECU Mortgage Simplified? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the s... ⇲
Fix: 1. Check your internet connection. If you're on Wi-Fi, try moving closer to the router or resetting the router. If on cellular, ensure you h... ⇲
Fix: 1. Update the app to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary glitches that may be causi... ⇲
Fix: 1. Before going offline, open the app and navigate to the sections you want to access later. This may allow the app to cache some data for o... ⇲
Fix: 1. Check the app for a help or FAQ section that may provide answers to common questions. 2. Look for community forums or user groups online... ⇲
Fix: 1. Go to Settings > Notifications > TDECU Mortgage Simplified and ensure notifications are enabled. Check that the alert style is set to you... ⇲
Fix: 1. Familiarize yourself with the app layout by exploring each section. Take notes on where key features are located. 2. Look for a tutorial... ⇲
Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. 2. Use the app as intended and provide feedback... ⇲
Fix: 1. Check for background app refresh settings by going to Settings > General > Background App Refresh and disable it for TDECU Mortgage Simpl... ⇲
Fix: 1. Check the App Store for the latest version of the app and ensure your device is updated to the latest iOS version. 2. If your device is o... ⇲