fix problems on Gateway Metro [iphone]

—— Run into issues on Gateway Metro? Get help pending when official support gets back to you!

Gateway Metro

Info:

company: Gateway Metro Federal Credit Union

: https://www.gmcu.org/contact.aspx

: www.gmcu.org

Chat with our AI-based Gateway Metro Support

🛠️ Common Gateway Metro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

non-user friendly

Fix: Take some time to explore the app's interface. Familiarize yourself with the layout and features. Consider creating a checklist of tasks you... ⇲

connection issues

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. If the connection is we... ⇲

Account issue

password problems

Fix: Ensure that you are entering the correct password. If you have forgotten it, use the 'Forgot Password' feature to reset it. Follow the promp... ⇲

password not saving

Fix: Check your device settings to ensure that the app has permission to save passwords. Go to Settings > [Your App] and look for any options rel... ⇲

Payments issue

logs out during transactions

Fix: Check your device's settings to ensure that the app has permission to run in the background. Go to Settings > [Your App] > Background App Re... ⇲

bill paying function issues

Fix: Ensure that you have entered all required information correctly. Double-check the payment details and try again. If the issue persists, try... ⇲

Bugs issue

mobile check deposit feature not working

Fix: Ensure that you are following the correct procedure for mobile check deposits. Check the app's help section for guidelines on how to take ph... ⇲

check deposit feature bug

Fix: Ensure that you are using the latest version of the app. Go to the App Store, search for the app, and check for updates. If an update is ava... ⇲

Security issue

Face ID not functioning

Fix: Check if Face ID is enabled for the app. Go to Settings > [Your App] and ensure that Face ID is turned on. If it is already enabled, try dis... ⇲

Compatibility issue

landscape orientation not supported

Fix: Check if your device's orientation lock is enabled. Swipe down from the top-right corner of the screen (or up from the bottom on older devic... ⇲

Crashes issue

Gateway Metro crashing after login

Fix: Try clearing the app's cache. Go to Settings > [Your App] and look for an option to clear cache or data. This can help resolve issues relate... ⇲

Support issue

customer service issues

Fix: Check the app for a help or support section that may provide FAQs or troubleshooting tips. This can often resolve common issues without need... ⇲

login screen locks

Fix: If the login screen locks, ensure that you are entering the correct credentials. If you have forgotten your password, use the 'Forgot Passwo... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.4%

Bad experience

3.0%

Neutral

2.5%

~ from our NLP analysis of 593 combined software ratings.

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Private Data Gateway Metro collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics