fix problems on CUSTOM CAST [iphone]

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—— Run into issues on CUSTOM CAST? Get help pending when official support gets back to you!

CUSTOM CAST
Info:
company: DWANGO Co., Ltd.
: https://blog.nicovideo.jp/niconews/129703.html
: customcast.jp
Chat with our AI-based CUSTOM CAST Support
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characters left:
 
Glitches issue

Glitches with clothing combinations

Fix: If you encounter glitches, try restarting the app or your device to refresh the software. This can often resolve temporary issues. OR Doc... ⇲
 
Slow issue

Slow loading times

Fix: Clear the app's cache by going to your iPhone settings, selecting the app, and choosing to clear cache or data if available. This can help i... ⇲
 
Storage issue

Large storage requirements

Fix: Regularly delete unused apps and media files from your device to free up storage space for CUSTOM CAST. You can also transfer photos and vid... ⇲
 
Customization issue

Lack of masculine outfits

Fix: Keep an eye on updates and community feedback, as developers may introduce more masculine clothing options in response to user demand. OR... ⇲

Limited hairstyles

Fix: Check for updates regularly, as new hairstyles may be added in future versions of the app. Participate in events that may offer exclusive ha... ⇲

Lack of diversity in customization

Fix: Provide feedback through community forums or social media to express the desire for more diverse options, as user feedback can influence fut... ⇲

Limited expressions and animations

Fix: Experiment with the available expressions and animations to find unique combinations that can enhance your character's personality. OR St... ⇲

No option to color clothing

Fix: Use accessories or layering techniques to create a visually appealing outfit, even without color customization options. OR Monitor update... ⇲

Inability to create male characters easily

Fix: Utilize existing character creation tools to customize male characters as much as possible, even if the options are limited. OR Engage wi... ⇲

Limited character slots

Fix: Regularly review and delete characters that you no longer use to free up slots for new creations. OR Consider creating a backup of your f... ⇲

Lack of cultural representation in hairstyles

Fix: Provide feedback through community channels to express the need for more culturally diverse hairstyles, as user demand can influence future... ⇲
 
UI issue

Difficult navigation for clothing

Fix: Familiarize yourself with the app's layout by spending time exploring different sections. Take notes on where specific items are located for... ⇲
 
Syncing issue

Inconsistent saving of characters

Fix: After customizing a character, ensure you manually save your progress before exiting the app. Look for a save button or option in the menu.... ⇲
 
Compatibility issue

No English version for some features

Fix: Use a translation app to help understand the features that are not available in English. This can assist you in navigating the app more effe... ⇲

No full body tracking

Fix: Utilize the available features to create dynamic poses and scenes, even without full body tracking, by focusing on upper body customization.... ⇲
 
Gameplay issue

Boring after extended use

Fix: Set personal challenges or goals within the app, such as creating a certain number of characters or completing specific outfits, to keep the... ⇲

Difficulty in earning coins

Fix: Focus on completing daily tasks and challenges that reward coins, as these can help you accumulate currency more efficiently. OR Particip... ⇲
 
Screen issue

Black screen issues when customizing

Fix: If you encounter a black screen, try closing the app completely and restarting it. This can often resolve temporary display issues. OR En... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
56.2%

Bad experience
31.6%

Neutral
12.2%

~ from our NLP analysis of 3,669 combined software ratings.

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 Private Data CUSTOM CAST collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1000cc: $5.99 CCs are currency used to buy in-game items.
  2. 480cc: $2.99 CCs are currency used to buy in-game items.
  3. 160cc: $0.99 CCs are currency used to buy in-game items.
  4. 3000cc: $19.99 CCs are currency used to buy in-game items.
  5. 6000cc: $39.99 CCs are currency used to buy in-game items.
  6. 10000cc: $59.99 CCs are currency used to buy in-game items.