—— Run into issues on Sun Devil Athletics Game Day? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swipe... ⇲
Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or cellular data. A weak connection can prevent login attempts. 2. Use... ⇲
Fix: 1. Consolidate accounts: If possible, check if the app allows linking of accounts. Look for an option in the settings or account management... ⇲
Fix: 1. Check app settings: Open the app and navigate to settings. Look for any options related to session timeouts or stay logged in. Ensure tha... ⇲
Fix: 1. Refresh the app: Pull down on the main screen of the app to refresh the content. This can help load the latest updates and news. OR 2.... ⇲
Fix: 1. Regularly check for updates: Make it a habit to check the App Store for updates to ensure you have the latest version of the app, which m... ⇲
Fix: 1. Navigate to the ticket section: Ensure you are in the correct section of the app. Look for a dedicated 'Tickets' tab or menu option. If i... ⇲
Fix: 1. Verify student status: Ensure that your student status is verified within the app. Check if there’s a specific section for student ticket... ⇲
Fix: 1. Check for iOS compatibility: Ensure your iPhone is running a compatible version of iOS for the app. Check the App Store page for the app’... ⇲
Fix: 1. Close background apps: Double-tap the home button (or swipe up) and swipe away any apps running in the background to free up resources.... ⇲
Fix: 1. Check for ad settings: Look in the app settings for any options to limit ads or opt-out of promotional notifications. Some apps allow use... ⇲
Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the app, and offload it to clear the cache. Reinstall the app afterward... ⇲
Fix: 1. Create a Ticketmaster account: If you don’t have one, create a Ticketmaster account to link with the app. Follow the prompts in the app t... ⇲
Fix: 1. Check for server status: Sometimes, the app may be down due to server issues. Check the official website or social media for any announce... ⇲