fix problems on PlayScore 2 [iphone]

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—— Run into issues on PlayScore 2? Get help pending when official support gets back to you!

PlayScore 2
Info:
company: Organum Limited
: https://playscore.co
: playscore.co
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Bugs issue

Help button leads to poor quality PDF

Fix: Instead of using the help button, try searching for specific issues in the app's FAQ section or online forums. Users often share tips and tr... ⇲

Inaccurate recognition of older sheet music

Fix: Try retaking photos of the older sheet music in better lighting and with a higher resolution camera to improve recognition accuracy. OR I... ⇲

Misses notes in complex scores

Fix: Simplify the score by removing non-essential notes or markings before scanning, which can help the app recognize the main notes more effecti... ⇲
 
Audio issue

PlayScore 2 sometimes skips lines of music

Fix: Ensure that the sheet music is well-lit and flat when taking photos. Poor lighting or crumpled pages can cause the app to misinterpret the m... ⇲

PlayScore 2 speeds up unexpectedly

Fix: Check the playback speed settings in the app. Sometimes, the speed can be inadvertently changed. Adjust it back to your desired speed in the... ⇲

Inconsistent playback of vocal and piano parts

Fix: Adjust the volume levels for each part in the app's settings. Sometimes, one part may be set too low, making it seem inconsistent during pla... ⇲

Free version has volume adjustment locks

Fix: If you find the volume adjustment locked, consider using external speakers or headphones to enhance the sound without needing to adjust the... ⇲
 
UI issue

UI is confusing for beginners

Fix: Take advantage of any tutorials or walkthroughs provided within the app. These can help you understand the layout and features more effectiv... ⇲
 
Compatibility issue

PlayScore 2 struggles with complex pieces

Fix: Break down complex pieces into smaller sections and scan them individually. This can help the app process the music more accurately. OR C... ⇲

PlayScore 2 does not support certain musical notations

Fix: Check the app's documentation to see if there are any updates or plans to support additional notations in the future. Sometimes, features ar... ⇲
 
Customization issue

Limited organization options for uploaded music

Fix: Use folders or tags within the app to categorize your uploaded music. This can help you keep track of different pieces more effectively. O... ⇲
 
Features issue

Cannot scan multiple pages in free version

Fix: Scan each page individually and then compile them into a single PDF using a PDF merging tool available online or as a separate app. OR Co... ⇲
 
Camera issue

Requires retaking photos for better sound

Fix: Ensure that the lighting is optimal and the camera is steady when taking photos. Using a tripod can help achieve better results without need... ⇲
 
Updates issue

Recent update removed existing features

Fix: Check the app's update notes to see if the features were moved or renamed rather than removed. Sometimes, features are relocated in updates.... ⇲
 
Support issue

Slow response from tech support

Fix: Utilize online forums or community groups where other users may have experienced similar issues. They can often provide quick solutions or w... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
79.0%

Bad experience
15.0%

Neutral
6.0%

~ from our NLP analysis of 3,130 combined software ratings.

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 Private Data PlayScore 2 collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

  Cost of Subscriptions
  1. PlayScore 2 Professional month: $6.99 Multiple pages, PDF scores and MusicXML
  2. PlayScore 2 Professional year: $49.99 Multiple pages, PDF scores and MusicXML
  3. PlayScore 2 Productivity month: $5.99 Capture and play multiple staves and pages
  4. PlayScore 2 Productivity year: $34.99 Capture and play multiple staves and pages