fix problems on Sabesp [iphone]

​

—— Run into issues on Sabesp ? Get help pending when official support gets back to you!

Sabesp Mobile
Info:
company: Cia. de Saneamento Básico do Estado de São Paulo
: http://site.sabesp.com.br/site/fale-conosco/Default.aspx?secaoId=71
: www.sabesp.com.br
Chat with our AI-based Sabesp Support
   Hello! How can I assist you?  

characters left:
 
Account issue

unable to transfer account ownership

Fix: 1. Check app requirements: Ensure you meet all necessary criteria for transferring ownership, such as having the correct account type or per... ⇲

inability to view account history

Fix: 1. Refresh the app: Close the app completely and reopen it to refresh the data. 2. Check for updates: Ensure you have the latest version of... ⇲
 
Support issue

customer service system down

Fix: 1. Use alternative contact methods: If the app's customer service is down, try reaching out via email or social media channels. 2. Check fo... ⇲
 
UI issue

buttons unresponsive

Fix: 1. Restart the app: Close the app completely and reopen it to see if the buttons become responsive. 2. Check for updates: Ensure that you h... ⇲

poor navigation on website

Fix: 1. Use the search function: If the website is difficult to navigate, use the search bar to find specific information quickly. 2. Bookmark i... ⇲
 
Loading issue

Sabesp fails to initialize

Fix: 1. Restart your device: A full restart can often resolve initialization issues. Hold down the power button and slide to power off, then turn... ⇲
 
Slow issue

extremely slow and unstable

Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection. Switch between Wi-Fi and mobile data to see if p... ⇲
 
Bugs issue

multiple bugs

Fix: 1. Update the app: Ensure you are using the latest version of the app, as updates often fix bugs. 2. Report bugs: Document the bugs you enc... ⇲
 
Crashes issue

Sabesp crashes when opening notifications

Fix: 1. Disable notifications: Go to Settings > Notifications > Sabesp Mobile and turn off notifications to prevent the app from crashing when th... ⇲
 
Uploads issue

difficult to submit documents

Fix: 1. Check file formats: Ensure that the documents you are trying to submit are in the correct format as specified by the app. 2. Use the web... ⇲
 
Login issue

login issues

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the 'Forgot Password' link on the login pa... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
90.6%

Good experience
9.4%

Neutral
0.0%

~ from our NLP analysis of 32 combined software ratings.

 Switch to these Alternatives:
Enel São Paulo
Minha Agenda pra profissionais
Meu INSS - Central de Serviços
Condomínio | Área do condômino
Pontomais 2.0
My Ahgora
e-notariado
eSocial Doméstico
Tua Agenda: Para Profissionais
MFIT Personal

 Private Data Sabesp collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content