fix problems on Tokotoko [iphone]

—— Run into issues on Tokotoko? Get help pending when official support gets back to you!

Tokotoko - AR Adventures

Info:

company: Kalank

: http://tokotoko.io

: tokotoko.io

Chat with our AI-based Tokotoko Support

🛠️ Common Tokotoko Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unplayable after first level

Fix: Try restarting the app. Close the app completely by swiping it away in the app switcher, then reopen it. This can sometimes reset the game s... ⇲

Stuck on chapter 2

Fix: Ensure that you have completed all tasks in chapter 1. Sometimes, the game requires you to finish specific objectives before moving on. Revi... ⇲

Customization issue

Text-based instructions not suitable for younger kids

Fix: Use a screen recording feature on your iPhone to capture the instructions and then play it back while explaining it to the child. This can h... ⇲

Requires reading for comprehension

Fix: Read the instructions aloud to the child or have an older sibling assist them. This can help bridge the gap for younger players who may stru... ⇲

UI issue

Finicky about flat area

Fix: Ensure that the play area is well-lit and free of clutter. Move any objects that might obstruct the camera's view of the flat surface. A cle... ⇲

Drawings are invisible unless interacting

Fix: Try tapping or swiping on the screen to see if the drawings appear. Sometimes, the app may require interaction to render the graphics proper... ⇲

Play zone constantly asks to reposition

Fix: Ensure that the play area is well-defined and free of obstacles. Clear any items that might be interfering with the app's ability to recogni... ⇲

Bugs issue

Features have bugs

Fix: Check for updates in the App Store. Developers often release updates to fix bugs, so make sure you are using the latest version of the app.... ⇲

Camera issue

Difficult to get photo just right

Fix: Use a tripod or a stable surface to hold your device steady while taking the photo. This can help ensure that the photo is clear and properl... ⇲

Freezing issue

Game gets stuck in certain scenes

Fix: Try restarting the game from the main menu. If the game is stuck, this can sometimes reset the scene and allow you to progress. OR If res... ⇲

Gameplay issue

Locked scenes prevent progress

Fix: Check if there are any tasks or objectives that need to be completed in previous scenes. Sometimes, locked scenes require you to finish cert... ⇲