fix problems on Xiaomi Home [iphone]

​

—— Run into issues on Xiaomi Home? Get help pending when official support gets back to you!

Xiaomi Home
Info:
company: Beijing Xiaomi Co., Ltd
: http://iot.mi.com
: mi.com
Chat with our AI-based Xiaomi Home Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Xiaomi Home not user friendly

Fix: Take some time to explore the app's features. Use the help section or user guide within the app to familiarize yourself with its layout and... ⇲

Confusing app navigation

Fix: Spend some time exploring the app's layout. Familiarize yourself with the main sections and features to improve your navigation experience.... ⇲

Complicated app usability

Fix: Take advantage of any tutorials or help sections within the app to better understand its usability and features. OR Consider providing fe... ⇲

Language barrier in app translations

Fix: Change the app language settings if available. Go to Settings in the app and look for language options to select your preferred language.... ⇲
 
Bugs issue

Dust bin does not empty during docking

Fix: Check if the dust bin is properly seated in the vacuum. Remove it and reinsert it to ensure a secure fit. Also, clean the docking station to... ⇲

Remote control feature buggy

Fix: Ensure that your device is connected to a stable Wi-Fi network. A weak connection can cause the remote control feature to lag or not respond... ⇲
 
Settings issue

Map saving feature not default

Fix: Manually save the map after cleaning by going to the map section in the app and selecting 'Save Map'. Make this a habit after each cleaning... ⇲

Region setting crucial for device connection

Fix: Check the region settings in the app. Go to Settings > Region and ensure it matches the region where your devices are located. OR If you... ⇲
 
Network issue

Xiaomi Home fails to connect to vacuum

Fix: Make sure that your vacuum is charged and turned on. Check the Wi-Fi connection on the vacuum and ensure it is connected to the same network... ⇲

Monitoring videos not available during internet outages

Fix: Ensure that your devices have local storage options enabled. Check the app settings to see if you can save videos locally when offline. OR... ⇲

Inconsistent device connectivity

Fix: Check your Wi-Fi signal strength in the area where your devices are located. If the signal is weak, consider moving your router closer or us... ⇲
 
Account issue

Frequent account login issues

Fix: Check your internet connection. A weak or unstable connection can cause login issues. Try switching between Wi-Fi and mobile data to see if... ⇲
 
Setup issue

Difficult setup for tech-challenged users

Fix: Follow a step-by-step guide or video tutorial available online for setting up the app and devices. Visual aids can simplify the process. O... ⇲
 
Camera issue

Camera overly sensitive to light changes

Fix: Adjust the camera settings within the app. Look for options related to brightness or sensitivity and modify them to reduce sensitivity to li... ⇲
 
Features issue

Missing features like room naming

Fix: Check for app updates that may include new features. Go to the App Store and see if an update is available for Xiaomi Home. OR If room na... ⇲

Lack of automation capabilities for sensors

Fix: Check the app settings for any automation options. Some features may be hidden in advanced settings or require enabling specific permissions... ⇲

No option to manually trigger alarm

Fix: Check the app settings to see if there is an option to enable manual alarm triggering. Look for security or alarm settings within the app.... ⇲
 
Crashes issue

Xiaomi Home crashes on launch

Fix: Clear the app cache by going to your iPhone Settings > General > iPhone Storage > Xiaomi Home and selecting 'Offload App'. This can help res... ⇲
 
Compatibility issue

Layout issues on certain devices

Fix: Check for app updates that may address layout issues. Go to the App Store and ensure you have the latest version of the app. OR Try adjus... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
66.1%

Bad experience
28.6%

Neutral
5.3%

~ from our NLP analysis of 8,586 combined software ratings.

 Switch to these Alternatives:
Yeelight Classic
云米-原云米商城
松下智能家电（Panasonic Smart ）
鲁班到家用户版-上门安装维修服务平台
小特 - 特斯拉车友社区
京东小家
蓝犀牛搬家—全程搬运收费透明
Kaadas Smart
小鹏汽车
米兔手表-可以打电话的手表

 Private Data Xiaomi Home collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. 30-day event video history 01: $3.49 30-day event video history 01
  2. 7-day event video history 01: $2.49 7-day event video history 01
  3. 循环保存7天，连续包月云存储套餐: $2.49 循环保存7天，服务时长1个月云存储套餐，自动续订
  4. 7-day event video history 01: $4.49 7-day event video history 01
  5. 30-day event video history 01: $6.49 30-day event video history 01
  6. 30-day event video history 02: $3.49 30-day event video history 02
  7. 循环保存7天，连续包月云存储套餐 : $1.99 循环保存7天，服务时长1个月云存储套餐，自动续订
  8. 循环保存7天，连续包月云存储套餐: $2.49 循环保存7天，服务时长1个月云存储套餐，自动续订
  9. 7-day event video history 02: $2.49 7-day event video history 02
  10. 循环保存30天，连续包月云存储套餐: $5.49 循环保存30天，服务时长1个月云存储套餐，自动续订