—— Run into issues on Virtual Active? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the App: Close the Virtual Active app completely and then reopen it. On iPhone, swipe up from the bottom of the screen (or double... ⇲
Fix: 1. Check App Settings: Open the Virtual Active app and navigate to the settings menu. Look for a video display option and ensure it is set t... ⇲
Fix: 1. Check for Updates: Regularly check the app for any new content updates. Go to the app's content section to see if new workouts or videos... ⇲
Fix: 1. Look for Bundles or Promotions: Check if the app offers any bundles or promotional discounts for purchasing multiple downloads at once. T... ⇲
Fix: 1. Combine Workouts: If you find certain workouts too short, consider combining multiple short workouts in a single session for a more exten... ⇲
Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as poor connectivity can affect video quality. Switch to Wi-Fi i... ⇲
Fix: 1. Check App Settings: Look in the app settings for any options related to video resolution. If available, select a higher resolution. 2. U... ⇲
Fix: 1. Explore Alternative Routes: Use the app's existing features to create your own urban walking routes if possible. 2. Use GPS Features: If... ⇲
Fix: 1. Explore Different Workouts: Try different workout videos that may feature varied scenery. 2. Use Custom Routes: If the app allows, creat... ⇲
Fix: 1. Explore Different Categories: Check if the app has different categories or types of workouts that you may not have explored yet. 2. Comb... ⇲