fix problems on Current [iphone]

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—— Run into issues on Current? Get help pending when official support gets back to you!

Current: The Future of Banking
Info:
company: Finco Services, Inc.
: http://support.current.com
: current.com
Chat with our AI-based Current Support
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Slow issue

Slow mobile deposit processing

Fix: To speed up mobile deposit processing, ensure that your app is updated to the latest version, as updates often include performance improveme... ⇲
 
Payments issue

Limited cash deposit options

Fix: If cash deposit options are limited, consider using ATMs that are affiliated with your bank, as they may allow cash deposits. Alternatively,... ⇲

Delayed fund transfers

Fix: To avoid delays, ensure that you are initiating transfers during business hours, as transfers made after hours or on weekends may not proces... ⇲

High fees for certain transactions

Fix: Review the fee schedule provided by the bank to understand which transactions incur fees. To avoid these fees, consider using alternative me... ⇲

No instant deposit feature

Fix: If instant deposit is not available, consider using direct deposit for your paycheck, as this typically provides quicker access to funds. Ad... ⇲
 
Support issue

Inconsistent customer service

Fix: To improve your experience with customer service, try to reach out during non-peak hours, such as mid-morning or mid-afternoon, when wait ti... ⇲

No direct phone support

Fix: If direct phone support is unavailable, utilize the in-app messaging or chat feature if available, as this may provide a quicker response. A... ⇲

Dispute process is ineffective

Fix: To improve the effectiveness of the dispute process, ensure that you document all relevant information, including dates, amounts, and any co... ⇲
 
Account issue

Lack of a website for account access

Fix: If the app is your only access point, familiarize yourself with all its features and settings. Ensure that you have the latest version of th... ⇲

Account access issues after phone number change

Fix: To regain access, try using the app's recovery options, which may allow you to verify your identity through email or security questions. Mak... ⇲

Lack of transparency in account management

Fix: To improve transparency, regularly review your account statements and transaction history within the app. Set up alerts for transactions to... ⇲
 
Settings issue

Limited features for managing allowances

Fix: To better manage allowances, consider using a budgeting app that integrates with your bank account. This can help you track spending and set... ⇲
 
Customization issue

Inability to edit chore tasks

Fix: If you cannot edit chore tasks, check if there is an update available for the app that may fix this issue. Sometimes, bugs are resolved in n... ⇲
 
Security issue

Poor handling of unauthorized transactions

Fix: To address unauthorized transactions, immediately report them through the app or any available reporting feature. Document all details of th... ⇲
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 what users are saying
Good experience
94.4%

Bad experience
4.1%

Neutral
1.5%

~ from our NLP analysis of 165,995 combined software ratings.

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 Private Data Current collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics