fix problems on NAVER MYBOX [iphone]

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—— Run into issues on NAVER MYBOX? Get help pending when official support gets back to you!

NAVER MYBOX
Info:
company: NAVER Corp.
: http://help.naver.com
: mobile.naver.com
Chat with our AI-based NAVER MYBOX Support
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Registration issue

requires Korean phone number for access

Fix: 1. Use a temporary Korean phone number: You can use online services that provide temporary phone numbers for verification. Search for 'tempo... ⇲
 
Updates issue

data loss after update

Fix: 1. Check for backups: If you have previously backed up your iPhone using iCloud or iTunes, you can restore your data from the backup. Go to... ⇲
 
Compatibility issue

NAVER MYBOX does not open on certain iPhone models

Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available... ⇲
 
Audio issue

audio and video play only once

Fix: 1. Check app settings: Open NAVER MYBOX and navigate to the settings menu. Look for any options related to audio/video playback and ensure t... ⇲
 
Uploads issue

cannot attach PDF files

Fix: 1. Check file size and format: Ensure that the PDF file is not too large and is in a supported format. If the file is too large, try compres... ⇲
 
Storage issue

NAVER MYBOX uses excessive iPhone storage

Fix: 1. Clear cache and data: Go to Settings > General > iPhone Storage, find NAVER MYBOX, and select 'Offload App'. This will remove the app but... ⇲
 
UI issue

NAVER MYBOX is blurry on larger screens

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and check if the display settings are set to 'Standard' rather than 'Zoome... ⇲
 
Bugs issue

frequent bugs and lags

Fix: 1. Restart your iPhone: A simple restart can often resolve temporary bugs and performance issues. Press and hold the power button, slide to... ⇲

error during data processing

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if the... ⇲
 
Network issue

inability to access files over cellular or Wi-Fi

Fix: 1. Check app permissions: Go to Settings > Privacy > Cellular Data and ensure that NAVER MYBOX has permission to use cellular data. Also, ch... ⇲
 
Login issue

login issues for users without Korean phone numbers

Fix: 1. Use a temporary Korean phone number: Look for online services that provide temporary phone numbers for SMS verification. This can help yo... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
74.6%

Good experience
13.6%

Neutral
11.9%

~ from our NLP analysis of 59 combined software ratings.

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 Private Data NAVER MYBOX collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. ์•„์ดํฐ 80GB 1๋…„ ์ด์šฉ๊ถŒ: $14.99 ์•„์ดํฐ 80GB 1๋…„ ์ด์šฉ๊ถŒ
  2. ์•„์ดํฐ 80GB 1๋…„ ์ด์šฉ๊ถŒ: $14.99 ์•„์ดํฐ 80GB 1๋…„ ์ด์šฉ๊ถŒ
  3. ์•„์ดํฐ 100GB 1๋…„ ์ด์šฉ๊ถŒ: $39.99 ์•„์ดํฐ 100GB 1๋…„ ์ด์šฉ๊ถŒ
  4. ์•„์ดํฐ 180GB 1๋…„ ์ด์šฉ๊ถŒ: $29.99 ์•„์ดํฐ 180GB 1๋…„ ์ด์šฉ๊ถŒ
  5. ์•„์ดํฐ 180GB 1๋…„ ์ด์šฉ๊ถŒ: $29.99 ์•„์ดํฐ 180GB 1๋…„ ์ด์šฉ๊ถŒ
  6. ์•„์ดํฐ 330GB 1๋…„ ์ด์šฉ๊ถŒ: $49.99 ์•„์ดํฐ 330GB 1๋…„ ์ด์šฉ๊ถŒ
  7. ์•„์ดํฐ 330GB 1๋…„ ์ด์šฉ๊ถŒ: $49.99 ์•„์ดํฐ 330GB 1๋…„ ์ด์šฉ๊ถŒ
  8. ์•„์ดํฐ 2TB 1๋…„ ์ด์šฉ๊ถŒ: $99.99 ์•„์ดํฐ 2TB 1๋…„ ์ด์šฉ๊ถŒ
  9. ์•„์ดํฐ 2TB 1๋…„ ์ด์šฉ๊ถŒ: $99.99 ์•„์ดํฐ 2TB 1๋…„ ์ด์šฉ๊ถŒ