fix problems on My Optix [iphone]

—— Run into issues on My Optix? Get help pending when official support gets back to you!

My Optix

Info:

company: Optix Pakistan Private Limited

: https://www.optix.pk/contact-us/

: www.optix.pk

Chat with our AI-based My Optix Support

🛠️ Common My Optix Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Quality check not performed

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for My Optix, and check if an update is available. If so,... ⇲

Cannot proceed after linking account

Fix: Log out of the app and log back in. Go to the app settings, find the option to log out, and then re-enter your credentials to link your acco... ⇲

Account issue

Cannot switch between linked accounts

Fix: Try logging out of the current account and then logging back in with the desired account. This can often reset the session and allow you to... ⇲

Unable to link account

Fix: Double-check your login credentials. Ensure that you are entering the correct username and password. If you have forgotten your password, us... ⇲

Crashes issue

Frequent crashes after update

Fix: Restart your iPhone. A simple restart can clear temporary glitches that may cause the app to crash. Hold down the power button and slide to... ⇲

UI issue

Profile screen goes blank

Fix: Try refreshing the profile screen. Pull down on the screen to refresh the content. This can sometimes reload the data and fix display issues... ⇲

Bugs issue

Overall app functionality issues

Fix: Clear the app's cache and data. Go to Settings > General > iPhone Storage > My Optix, and select 'Offload App'. This will clear temporary fi... ⇲