fix problems on ICCU-CardControl [iphone]

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—— Run into issues on ICCU-CardControl? Get help pending when official support gets back to you!

ICCU-CardControl
Info:
company: Idaho Central Credit Union
: http://www.iccu.com
: www.iccu.com
Chat with our AI-based ICCU-CardControl Support
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Screen issue

Blank screen on launch

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
 
Network issue

Service errors when switching apps

Fix: Ensure that you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. If using Wi-Fi, try... ⇲

Inconsistent performance during international travel

Fix: Before traveling, ensure that your app settings allow for international transactions. Check with your bank to confirm that your card is enab... ⇲
 
UI issue

Confusing interface with multiple cards

Fix: Take some time to explore the app's settings and help sections. Look for tutorials or guides within the app that explain how to navigate the... ⇲

Does not show checking and routing numbers together

Fix: Check if there are settings within the app that allow you to view account details in a different format. Sometimes, toggling between views c... ⇲
 
Login issue

Face ID requires multiple launches

Fix: Check the Face ID settings on your iPhone. Go to Settings > Face ID & Passcode and ensure that the ICCU-CardControl app is enabled for Face... ⇲

Frequent password re-entry required

Fix: Ensure that the app is updated to the latest version, as updates may fix bugs related to password management. OR Consider using a passwor... ⇲
 
Glitches issue

Glitches prevent enabling card control

Fix: Try uninstalling and reinstalling the app to reset any settings that may be causing glitches. Make sure to back up any important information... ⇲
 
Payments issue

Denies valid charges

Fix: Check your transaction history within the app to ensure that the charges are not being flagged for security reasons. Sometimes, unusual spen... ⇲
 
Security issue

Difficulties with MFA during PIN updates

Fix: Ensure that your contact information is up to date in the app, as MFA often relies on sending codes via SMS or email. OR If you encounter... ⇲
 
Compatibility issue

Inability to access card control without banking app

Fix: Check if there are any settings in the banking app that allow you to enable card control features independently. Sometimes, there may be an... ⇲

Inability to transfer between apps smoothly

Fix: Ensure that both apps are updated to the latest versions, as updates may improve compatibility and performance when switching between them.... ⇲
 
Updates issue

ICCU-CardControl updates are infrequent

Fix: Regularly check the App Store for updates and enable automatic updates in your iPhone settings to ensure you receive the latest features and... ⇲
 
Features issue

Limited functionality when card is lost

Fix: Familiarize yourself with the app's features related to lost cards. Some apps allow you to temporarily freeze your card or report it lost di... ⇲

Lack of travel planning options in the main app

Fix: Look for third-party travel planning apps that can complement the ICCU-CardControl app. Many travel apps offer features like itinerary manag... ⇲
 
Installation issue

Requires reinstallation to fix issues

Fix: Before reinstalling, try clearing the app's cache by going to Settings > General > iPhone Storage, selecting the app, and choosing 'Offload... ⇲
 
Support issue

Poor customer support response times

Fix: Utilize any available self-help resources within the app, such as FAQs or troubleshooting guides, to resolve issues independently. OR Con... ⇲
 
Bugs issue

Unreliable card control features

Fix: Regularly check for updates to the app, as developers often release patches to improve functionality and reliability. OR If card control... ⇲
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 what users are saying
Good experience
74.3%

Bad experience
22.9%

Neutral
2.8%

~ from our NLP analysis of 144 combined software ratings.

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 Private Data ICCU-CardControl collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers