fix problems on My Ameria [iphone]

—— Run into issues on My Ameria? Get help pending when official support gets back to you!

My Ameria

Info:

company: AmeriaBank CJSC

: http://www2.ameriabank.am/contacts.aspx?lang=28

: ameriabank.am

Chat with our AI-based My Ameria Support

🛠️ Common My Ameria Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Missing repeat transaction functionality

Fix: Check if the app has a 'Favorites' or 'Recurring Transactions' section. If available, you can manually save frequent transactions to this se... ⇲

PDF sharing lacks value for message properties

Fix: When sharing PDFs, ensure you are selecting the correct sharing method (e.g., email, messaging apps) that retains the message properties. Tr... ⇲

Account issue

No account connection between apps

Fix: Check if there are settings within the app that allow you to link accounts with other apps. Look for an 'Integrations' or 'Linked Accounts'... ⇲

Cannot change phone number due to missing verification code

Fix: Check your spam or junk folder for the verification code email or SMS. Sometimes, these messages can be filtered incorrectly. OR If you s... ⇲

Notifications issue

Confusing notification for trusted device

Fix: Review the notification settings in the app. Go to Settings > Notifications and adjust the settings for trusted device notifications to make... ⇲

Address changes automatically for express delivery without notification

Fix: Check the app settings for any options related to delivery preferences or address settings. Ensure that your preferred address is saved corr... ⇲

UI issue

Homepage lacks clear action options

Fix: Explore the app's settings to see if there are options to customize the homepage layout or add shortcuts to frequently used features. This c... ⇲

PIN entry screen design causes accidental logout

Fix: Be mindful of your finger placement when entering your PIN. If possible, practice entering your PIN slowly to avoid accidental touches. OR... ⇲

Customization issue

No homepage customization

Fix: Check for any updates to the app that may include new features, including homepage customization. Update the app if necessary. OR As a wo... ⇲

No dark mode theme

Fix: Check your device settings to see if there is a system-wide dark mode that can be applied to all apps, including this one. Go to Settings >... ⇲

Card design options limited

Fix: Explore the app for any updates or new features that may have been added since your last use. Sometimes, new design options are included in... ⇲

Cannot log in on two devices simultaneously

Fix: Log out of the app on one device before logging in on another. This is a common security feature to prevent unauthorized access. OR If yo... ⇲

Payments issue

Unexplained SMS charges

Fix: Review your account settings to see if there are any SMS notifications enabled that you may not be aware of. Disable any unnecessary notific... ⇲

Inability to top up card or accounts

Fix: Check if there are any restrictions on your account that may prevent topping up. Look for any alerts or messages in the app regarding your a... ⇲

Registration issue

Registration button opens non-functional webpage

Fix: Try clearing the app's cache and data. Go to your device settings, find the app, and clear its cache. Then, try registering again. OR If... ⇲

Crashes issue

My Ameria crashes on open

Fix: Force close the app and restart it. On iPhone, swipe up from the bottom of the screen and swipe the app off the screen to close it completel... ⇲

Loading issue

Transaction details take too long to load

Fix: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if loading times improve. OR If the issu... ⇲

Permissions issue

My Ameria accesses contacts without permission

Fix: Check the app's permissions in your device settings. Go to Settings > Privacy > Contacts and see if the app has permission to access your co... ⇲

Features issue

Transfer scheduling feature greyed out

Fix: Check if there are any prerequisites for using the transfer scheduling feature, such as account verification or minimum balance requirements... ⇲

Lack of descriptions for transfer types

Fix: Look for a help or FAQ section within the app that may provide descriptions or explanations for different transfer types. OR As a workaro... ⇲

Performance issue

Inconsistent app performance

Fix: Ensure that your app is updated to the latest version, as updates often include performance improvements. Check the App Store for any availa... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

56.4%

Good experience

35.1%

Neutral

8.5%

~ from our NLP analysis of 94 combined software ratings.

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Private Data My Ameria collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Usage Data
- Diagnostics