fix problems on Toptracer Range [iphone]

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—— Run into issues on Toptracer Range? Get help pending when official support gets back to you!

Toptracer Range
Info:
company: Topgolf Sweden AB
: https://toptracer.com/contact/
: toptracer.com
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Gameplay issue

Limited insight on practice sessions

Fix: Utilize any available notes feature in the app to jot down key takeaways from your practice sessions. This can help you track your progress... ⇲

Lack of scorecard for virtual golf rounds

Fix: Keep a manual scorecard using a notebook or a digital note-taking app to track your scores during virtual rounds. OR Engage with other us... ⇲
 
Loading issue

Delayed availability of practice session data

Fix: After completing a practice session, wait a few minutes and refresh the app to see if the data updates. Sometimes, data may take a moment to... ⇲
 
Account issue

No web application for account access

Fix: Use the mobile app exclusively for now, and keep your device updated to ensure you have the latest features and fixes. OR If you need to... ⇲

Issues with account creation

Fix: Double-check that you are entering all required information correctly, including email format and password requirements. Try using a differe... ⇲
 
Bugs issue

Distance readings may be inaccurate

Fix: Check your device's calibration settings. Ensure that your phone's sensors are functioning correctly by testing them with other apps that re... ⇲

No recorded data for virtual rounds

Fix: Keep a manual log of your virtual round scores and stats until the app includes this feature. Use a notebook or a digital note-taking app fo... ⇲

Inconsistent distance readings

Fix: Ensure that you are using the app in a consistent environment, as factors like wind and terrain can affect readings. Try to practice in simi... ⇲

No spin data available at the range

Fix: Focus on other metrics available in the app to improve your game, such as distance and accuracy, until spin data becomes available. OR Co... ⇲
 
Registration issue

Difficult club registration process

Fix: Follow the registration process step-by-step, and if you encounter issues, take screenshots of any error messages to help troubleshoot. OR... ⇲
 
UI issue

Poor user experience design

Fix: Familiarize yourself with the app's layout by exploring all menus and options. Sometimes, a little exploration can reveal hidden features th... ⇲
 
Settings issue

Old session data cannot be deleted

Fix: Check if there is an option in the settings to manage or archive old sessions. If not, keep a manual record of your current sessions and ign... ⇲
 
Downloads issue

No option to download stats to Excel

Fix: Manually copy your stats from the app into an Excel spreadsheet. This can be time-consuming but will allow you to analyze your data as neede... ⇲
 
Crashes issue

Toptracer Range crashes after update

Fix: Try uninstalling and reinstalling the app to clear any corrupted data that may have resulted from the update. OR Check for any additional... ⇲
 
Freezing issue

Toptracer Range locks during email input

Fix: Restart your device to clear any temporary glitches that may be causing the app to lock up during email input. OR Try using a different e... ⇲
 
Customization issue

No senior category on leaderboard

Fix: Participate in the general leaderboard and track your performance manually if you want to compare with senior players. OR Engage with the... ⇲

Name length and space restrictions in profile

Fix: Try using abbreviations or initials to fit your name within the character limits while still keeping it recognizable. OR Check if there a... ⇲
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 what users are saying
Good experience
97.9%

Neutral
1.2%

Bad experience
0.8%

~ from our NLP analysis of 12,843 combined software ratings.

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 Private Data Toptracer Range collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics