fix problems on The Star-Ledger [iphone]

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—— Run into issues on The Star-Ledger? Get help pending when official support gets back to you!

The Star-Ledger
Info:
company: The Star-Ledger LLC
: http://WWW.STARLEDGER.COM/CSD
: www.nj.com
Chat with our AI-based The Star-Ledger Support
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Account issue

The Star-Ledger does not recognize user ID

Fix: Double-check your user ID and password for any typos. Ensure that the Caps Lock is not on and that you are using the correct case for your c... ⇲
 
Glitches issue

Glitches in new app

Fix: Update the app. Go to the App Store, search for The Star-Ledger app, and check if there is an update available. If so, download and install... ⇲
 
Freezing issue

The Star-Ledger hangs and becomes non-responsive

Fix: Force close the app. Swipe up from the bottom of the screen (or double-click the home button) to access the app switcher, then swipe the app... ⇲
 
Downloads issue

Unable to download issues

Fix: Check your storage space. Go to Settings > General > iPhone Storage to see if you have enough space available. If not, delete unnecessary ap... ⇲
 
Features issue

Cannot print puzzles

Fix: Ensure your printer is connected to the same Wi-Fi network as your iPhone. Check the printer settings and make sure it is powered on and rea... ⇲

Share feature not working

Fix: Check your device settings. Go to Settings > Privacy > Photos and ensure The Star-Ledger app has access to your photos and other sharing opt... ⇲

No interactive crossword puzzle

Fix: Check for updates. Ensure you have the latest version of the app, as interactive features may be added in newer releases. OR Look for alt... ⇲
 
Loading issue

Default edition not loading correctly

Fix: Check for updates. Make sure you have the latest version of the app installed, as updates often fix loading issues. OR Change your defaul... ⇲
 
Content issue

Limited local news coverage

Fix: Check your location settings. Ensure that location services are enabled for The Star-Ledger app by going to Settings > Privacy > Location Se... ⇲
 
Notifications issue

Frustrating email notifications

Fix: Adjust your notification settings. Go to Settings > Notifications > The Star-Ledger and customize how and when you receive notifications.... ⇲
 
Compatibility issue

Awkward viewing experience in Safari

Fix: Try using the app instead of the website. The app is designed for mobile use and may provide a better experience than the Safari browser.... ⇲
 
Support issue

No response to support emails

Fix: Check your spam or junk folder. Sometimes, responses from support can end up in these folders, so ensure you check there. OR Try reaching... ⇲
 
UI issue

The Star-Ledger is not user friendly

Fix: Familiarize yourself with the app's layout. Spend some time exploring the app to understand its features and navigation better. OR Look f... ⇲
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 what users are saying
Good experience
83.8%

Bad experience
12.1%

Neutral
4.0%

~ from our NLP analysis of 346 combined software ratings.

 Switch to these Alternatives:
NJ.com
My Central Jersey
Daily Record Morris Co. NJ
North Jersey: Record & Herald
Asbury Park Press
TAPinto - Local News
NJ PBS
The Plain Dealer
NJ News Time
The Post-Standard

 Private Data The Star-Ledger collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Auto-Renewing subscription to The Star-Ledger: $24.99 Monthly Auto-Renewing Subscription to The Star-Ledger