fix problems on YuJa Video [iphone]

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—— Run into issues on YuJa Video? Get help pending when official support gets back to you!

YuJa Video
Info:
company: YuJa
: https://www.yuja.com/support/
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UI issue

no split screen option on iPad

Fix: 1. Check if the YuJa Video app supports Split View. If it does, you can enable it by swiping from the right edge of the screen to bring in a... ⇲

must use vertical orientation for videos

Fix: 1. Check the app settings to see if there is an option to enable landscape mode. Some apps have a toggle for orientation settings. 2. If th... ⇲
 
Customization issue

limited video layout options

Fix: 1. Explore the app settings to see if there are any options to customize the video layout. Look for settings related to video display or lay... ⇲

poor video organization

Fix: 1. Organize your videos by creating folders or playlists within the app, if this feature is available. Look for options to categorize or tag... ⇲
 
Crashes issue

no resume function after crash

Fix: 1. After a crash, reopen the app and check if it automatically saves your last watched video. If not, make a habit of noting your last watch... ⇲
 
Downloads issue

issues with downloading videos

Fix: 1. Ensure you have a stable internet connection when attempting to download videos. Switch between Wi-Fi and cellular data to see if the iss... ⇲
 
Uploads issue

issues with uploading videos

Fix: 1. Ensure you have a stable internet connection when uploading videos. Test your connection speed and switch between Wi-Fi and cellular data... ⇲
 
Audio issue

no sound in videos on mobile app

Fix: 1. Check the volume settings on your device. Ensure that the volume is turned up and that the device is not muted. 2. Verify that the app h... ⇲
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 what users are saying
Bad experience
82.4%

Good experience
17.6%

Neutral
0.0%

~ from our NLP analysis of 17 combined software ratings.

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 Private Data YuJa Video collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics