fix problems on Applaydu Play & Discover [iphone]

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—— Run into issues on Applaydu Play & Discover? Get help pending when official support gets back to you!

Applaydu Play & Discover
Info:
company: FERRERO TRADING LUX S.A.
: https://applaydu.kinder.com/static/public/docs/web/index.html
: applaydu.kinder.com
Chat with our AI-based Applaydu Play & Discover Support
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Glitches issue
Glitches and bugs during gameplay

Fix: 1. Restart the App: Close the app completely and reopen it to see if the glitches persist. 2. Clear...

 
Bugs issue
Inconsistent character scanning results

Fix: 1. Ensure Good Lighting: Make sure you are in a well-lit area when scanning characters, as poor ligh...

 
UI issue
Confusing navigation and lack of labeled buttons

Fix: 1. Explore the App: Spend some time exploring the app to familiarize yourself with its layout and fe...

No direct path between menus

Fix: 1. Familiarize with Navigation: Spend time exploring the app to understand the layout and how to nav...

 
Updates issue
Old version preferred by some users

Fix: 1. Check for Version Options: Some apps allow users to revert to previous versions. Check the app se...

 
Gameplay issue
Limited game variety and content

Fix: 1. Explore All Features: Make sure to explore all sections of the app, as new content may be added i...

 
Syncing issue
Difficulty in saving progress

Fix: 1. Check Settings: Go to the app settings to see if there is an option to save progress manually or...

 
Compatibility issue
Performance issues on iPad

Fix: 1. Close Background Apps: Double-tap the home button and swipe up to close any unnecessary apps runn...

 
Ads issue
Ads or in-app purchases not clearly stated

Fix: 1. Review App Store Description: Check the app's description in the App Store for information on ads...

 
Customization issue
Lack of age-appropriate content for older kids

Fix: 1. Explore All Content: Check all sections of the app to see if there are hidden features or content...

 
Audio issue
Sound issues during gameplay

Fix: 1. Check Volume Settings: Ensure that the device volume is turned up and not muted. 2. Check App So...

 
Settings issue
Inability to track learning progress effectively

Fix: 1. Check for Progress Tracking Features: Look in the app settings or help section for any features r...

  Have a specific unlisted Problem? resolve your issue below:
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 what users are saying
Good experience
90.2%

Neutral
4.9%

Bad experience
4.9%

~ from our NLP analysis of 80,111 combined software ratings.

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 Private Data Applaydu Play & Discover collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data