fix problems on 微光 [iphone]

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—— Run into issues on 微光? Get help pending when official support gets back to you!

微光 - AI情侣头像
Info:
company: Changsha Shuiqing Dake Technology Co., Ltd.
: https://www.vlightv.com
: www.vlightv.com
Chat with our AI-based 微光 Support
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Ads issue

广告设置无效

Fix: 1. Check the app settings to see if there is an option to disable ads. Go to Settings within the app and look for an 'Ads' section. 2. If th... ⇲

广告弹出频繁

Fix: 1. Check the app settings for any options to limit or disable ads. 2. If there is no option, consider using the app during off-peak hours wh... ⇲
 
Account issue

频繁封号

Fix: 1. Review the app's terms of service to ensure you are not violating any rules. 2. Avoid using any third-party tools or hacks that may trigg... ⇲
 
Login issue

无法登录

Fix: 1. Ensure that you are entering the correct username and password. 2. If you forgot your password, use the 'Forgot Password' feature to rese... ⇲
 
Screen issue

黑屏无声音

Fix: 1. Check if your device is on silent mode. Toggle the mute switch on the side of your iPhone. 2. Restart the app to see if the issue resolve... ⇲
 
Video issue

无法添加外部视频链接

Fix: 1. Ensure that you are using the correct format for the video link. 2. Check if the app has specific requirements for video links in its hel... ⇲
 
Syncing issue

视频播放不同步

Fix: 1. Check your internet connection to ensure it is stable. 2. Restart the app and try playing the video again. 3. If the issue persists, try... ⇲
 
Customization issue

头像更换失败

Fix: 1. Ensure that the image you are trying to upload meets the app's size and format requirements. 2. Try selecting a different image to see if... ⇲
 
Gameplay issue

房间无人参与

Fix: 1. Schedule your room for a time when more users are likely to be online. 2. Promote your room through social media or within the app to att... ⇲
 
Messages issue

信息被删除无理由

Fix: 1. Review the app's community guidelines to ensure your messages comply. 2. If you believe your messages were deleted in error, try to rephr... ⇲
 
UI issue

用户界面不友好

Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. 2. Look for tutorials or guides within the app that can he... ⇲

眼部疲劳未考虑

Fix: 1. Adjust the app's brightness settings if available. 2. Take regular breaks while using the app to reduce eye strain. 3. Use blue light fil... ⇲
 
Crashes issue

频繁闪退

Fix: 1. Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Clear the app's cache and da... ⇲
 
Notifications issue

验证码发送延迟

Fix: 1. Ensure that your phone number is entered correctly in the app. 2. Check your network connection to ensure it is stable. 3. Wait a few min... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
76.7%

Bad experience
20.1%

Neutral
3.2%

~ from our NLP analysis of 343 combined software ratings.

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 Private Data 微光 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Search History
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. 129光点: $29.99 188元可以购买129光点
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  3. 8.4光点: $1.99 12元可以购买8.4光点
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  5. 12.6光点: $2.99 18元可以购买12.6光点
  6. 1光点: $0.99 1元可以购买首充礼包
  7. V+连续包月: $2.99 订阅V+会员，享受超值权益。
  8. 35光点: $6.99 50元可以购买35光点
  9. V+连续包月: $2.99 订阅V+会员，享受超值权益。