fix problems on Moody Radio [iphone]

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—— Run into issues on Moody Radio? Get help pending when official support gets back to you!

Moody Radio
Info:
company: Moody Bible Institute
: http://jacapps.com
: www.moodyradio.org
Chat with our AI-based Moody Radio Support
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Search issue

difficulty finding missed programs

Fix: 1. Use the search feature: Open the Moody Radio app and look for a search icon or bar. Type in the name of the program you missed to find it... ⇲
 
Login issue

complex login process

Fix: 1. Use social media login: If available, consider using a social media account (like Facebook or Google) to log in, which can simplify the p... ⇲
 
Ads issue

repeated advertisements

Fix: 1. Check for premium options: Look in the app settings or account section to see if there is an option to upgrade to a premium version that... ⇲
 
Network issue

inconsistent stream availability

Fix: 1. Check internet connection: Ensure that your Wi-Fi or cellular data connection is stable. Try switching between Wi-Fi and cellular data to... ⇲
 
Loading issue

programs not loaded timely

Fix: 1. Refresh the app: Pull down on the main screen of the app to refresh the content. This may help load programs that are delayed. 2. Check f... ⇲
 
Crashes issue

crashes on Discovery button

Fix: 1. Update the app: Go to the App Store and check for updates for the Moody Radio app. Installing the latest version may resolve crashes. 2.... ⇲
 
Customization issue

limited song variety

Fix: 1. Explore playlists: Check if the app has different playlists or genres that you can explore to find more variety in songs. 2. Use external... ⇲
 
Compatibility issue

Moody Radio does not work consistently in certain locations

Fix: 1. Check network settings: Ensure that your cellular data is enabled and that you have a strong signal in the area. Go to Settings > Cellula... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
97.4%

Bad experience
1.5%

Neutral
1.1%

~ from our NLP analysis of 12,061 combined software ratings.

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 Private Data Moody Radio collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Usage Data
    • Diagnostics