fix problems on StoryGraph [iphone]

—— Run into issues on StoryGraph? Get help pending when official support gets back to you!

StoryGraph: Reading Tracker

Info:

company: The StoryGraph

: https://app.thestorygraph.com/contact-us

: www.thestorygraph.com

Chat with our AI-based StoryGraph Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Social features need improvement

Fix: Engage with the community by utilizing existing social features like following friends and sharing updates. Encourage friends to join and in... »»

Aesthetic layouts are lacking

Fix: Customize your reading lists and shelves by using tags and categories to create a more visually appealing organization of your books. Experi... »»

UI issue

User interface can be unintuitive

Fix: Familiarize yourself with the app by exploring all features and settings. Take notes on where you find difficulties and create a personal gu... »»

Navigation between tabs feels clunky

Fix: Practice using the app's navigation by tapping through the tabs slowly to get accustomed to the layout. Familiarity can improve the experien... »»

Limited visibility of book ratings

Fix: Check the book details page for ratings and reviews. If ratings are not visible, consider providing your own rating to contribute to the com... »»

Bugs issue

App can be buggy

Fix: Regularly update the app to the latest version, as updates often include bug fixes. Check the App Store for updates and install them when av... »»

Scanner feature often fails

Fix: Ensure that you are using the scanner feature in a well-lit environment and that the book cover is clearly visible. Try to hold the camera s... »»

Data tracking issues with graphs

Fix: Ensure that you are inputting data consistently to see accurate tracking in graphs. Regularly update your reading progress to maintain accur... »»

Frequent logouts

Fix: Check your internet connection to ensure it is stable. Frequent logouts can occur due to connectivity issues. Switch between Wi-Fi and mobil... »»

Customization issue

Recommendations can be inaccurate

Fix: Regularly update your reading preferences and ratings to help the app refine its recommendations. The more data you provide, the better the... »»

Content warnings feature needs expansion

Fix: Utilize the existing content warnings by checking the book details before reading. Share your own content warnings in reviews to inform othe... »»

Search issue

Missing book editions and covers

Fix: Manually add missing editions by searching for the book and selecting the option to add a new edition or cover. Provide as much detail as po... »»

Search function can be unreliable

Fix: Use specific keywords or phrases when searching for books to improve search accuracy. Try including the author's name or specific genres.... »»

Compatibility issue

No Kindle integration

Fix: Keep a manual log of your Kindle reads by adding them to your StoryGraph account. You can create a separate shelf for Kindle books to track... »»

Updates issue

Profile updates are insufficient

Fix: Regularly check your profile settings to ensure all information is up to date. Add new reading goals or preferences as they change. OR En... »»

Timeline for friends' activities is missing

Fix: Utilize the existing social features to manually check friends' profiles for updates on their reading activities. OR Create a group chat... »»

Messages issue

Error messaging is inadequate

Fix: Take note of specific error messages and try to replicate the issue to understand when it occurs. This can help you find workarounds. OR... »»

Slow issue

Slow performance on certain devices

Fix: Close other applications running in the background to free up memory and improve performance. Restart your device to clear temporary files.... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.6%

Bad experience

9.5%

Neutral

5.0%

~ from our NLP analysis of 2,401 combined software ratings.

Switch to these Alternatives:

Fable: Books & TV

NetGalley Shelf

Bookmory - reading tracker

PangoBooks: Buy & Sell Books

TBR - Bookshelf

Bookly - TBR Book Tracker

Book of the Month

Reading List: Book Tracker

Bookshelf: Book Tracker & List

Little Free Library

Private Data StoryGraph collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

The StoryGraph Plus Monthly: $4.99 Support The StoryGraph and get extra features
The StoryGraph Plus Annual: $49.99 Support The StoryGraph and get extra features