fix problems on Tin Can [iphone]

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—— Run into issues on Tin Can? Get help pending when official support gets back to you!

Tin Can - Creators’ Playground
Info:
company: Social Radio Company Inc.
: https://tincansupport.zendesk.com/hc/en-us
: www.talk2tincan.com
Chat with our AI-based Tin Can Support
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Audio issue

Call-in audio issues

Fix: 1. Check microphone permissions: Go to Settings > Privacy > Microphone and ensure that Tin Can has permission to access your microphone. 2.... ⇲

Interrupted lives due to phone calls

Fix: 1. Enable Do Not Disturb: Swipe down from the top right corner of your iPhone to access the Control Center and tap on the crescent moon icon... ⇲

Limited call-in slots

Fix: 1. Plan ahead: If you know that call-in slots are limited, try to join the live session early to secure your spot. 2. Engage with the host:... ⇲

Auto volume too loud

Fix: 1. Adjust volume settings: Check the app’s audio settings to see if there is an option to adjust the auto volume feature. 2. Use device vol... ⇲

Podcast playback issues

Fix: 1. Check your internet connection: Ensure you have a stable internet connection while trying to play podcasts. 2. Restart the app: Close th... ⇲
 
Payments issue

Difficulties earning money

Fix: 1. Review monetization options: Check the app’s settings or help section to understand the monetization features available and ensure you ar... ⇲
 
Bugs issue

Kicked out of live podcasts

Fix: 1. Ensure a stable internet connection: A weak connection can cause you to be disconnected. Test your internet speed and switch to a more st... ⇲
 
Network issue

Connectivity bugs

Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection. Switch between Wi-Fi and mobile data to see if t... ⇲

Unstable internet connection errors

Fix: 1. Test your internet speed: Use a speed test app to check your connection speed. If it’s slow, consider switching to a different network or... ⇲
 
Notifications issue

No notifications for broadcasts

Fix: 1. Check notification settings: Go to Settings > Notifications > Tin Can and ensure that notifications are enabled. Adjust the settings to a... ⇲
 
UI issue

Nickname field validation issues

Fix: 1. Check character limits: Ensure that your nickname meets any character limits or formatting requirements specified by the app. 2. Avoid s... ⇲
 
Account issue

Inability to delete account

Fix: 1. Check app settings: Look for an account management or settings section within the app where you may find an option to delete your account... ⇲

Account recovery issues

Fix: 1. Use the 'Forgot Password' feature: If you are having trouble accessing your account, use the 'Forgot Password' option to reset your passw... ⇲
 
Privacy issue

Harassment and trolling without response

Fix: 1. Use blocking features: If the app has a blocking feature, use it to block users who are harassing you. 2. Report the behavior: Look for... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
82.3%

Bad experience
14.2%

Neutral
3.5%

~ from our NLP analysis of 226 combined software ratings.

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Breakout: Audio Social Network
weBelong: Call with fav ppl

 Private Data Tin Can collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • User Content
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 99: $0.99 99 tin coins
  2. 500: $4.99 500 tin coins
  3. 1,000: $9.99 1,000 tin coins
  4. 2,000: $19.99 2,000 tin coins
  5. 5,000: $49.99 5,000 tin coins
  6. 10,000: $99.99 10,000 tin coins