—— Run into issues on PrisonConnect Prison Calls? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to vi... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening a web browser and loa... ⇲
Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and scroll down to see if there’s an update available for PrisonConnect. U... ⇲
Fix: 1. Download content for offline use: If the app allows, look for options to download specific content while connected to Wi-Fi. This way, yo... ⇲
Fix: 1. Utilize in-app help resources: Check if the app has a help or FAQ section that can provide answers to common issues. This can often be fo... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > PrisonConnect and ensure that notifications are enabled. Adjust the alert s... ⇲
Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or... ⇲
Fix: 1. Explore settings: Go through the app settings thoroughly to see if there are any hidden customization options that you may have missed.... ⇲
Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for PrisonConnect. This can help save batter... ⇲
Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for the app. This information can usually be found on the Ap... ⇲